by | | Crisis Management, In the News, Leadership & Strategy, Marketing & Branding, Perception & Psychology, Reputation Management
Natasha Khan and Kelly Cloonan, The Wall Street Journal, March 31, 2026 Just how much are 12 metric tons of stolen KitKat bars worth? A lot of promotional gold, it turns out. It was the brazen chocolate heist heard around the social-media world: Over the weekend,...
by | | In the News, Leadership & Strategy, Marketing & Branding, Perception & Psychology, Social Media
Frederic Lee, Agenda, March 13, 2026 It all started with a burger. Specifically, what began as an innocent Instagram promotion of McDonald’s most recent new menu item, the Big Arch burger, by CEO Chris Kempczinski, quickly ballooned into a full-fledged Burger...
by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Frederic Lee, Agenda, February 9, 2026 The beginning of 2026 has seen unprecedented actions from the White House that redefine the United States’ geopolitical posture, most notably President Donald Trump’s threat to impose tariffs on European countries...
by | | In the News, Leadership & Strategy, Perception & Psychology
Frederic Lee, Agenda, February 2, 2026 As advancements in artificial intelligence technology progress at a rapid clip, business leaders fear being left behind technologically. Companies are regularly rolling out new tools developed from AI technology, lately including...
by | | Corporate Governance, Crisis Management, Executive Presence, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Matthew Boyle, Bloomberg, August 19, 2025 When Starbucks Corp. tapped Brian Niccol as chief executive officer in 2024, it cited the “critical need for a transformative leader” in justifying the hire. If performance significantly improves, stock payouts mean the...
by | | Corporate Governance, Crisis Management, Executive Presence, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, Social Media, The Media
Lindsay Frost, Agenda, August 11, 2025 Social media erupted last month when footage at a Coldplay concert revealed that tech company Astronomer CEO Andy Byron was having an intimate moment with Chief People Officer Kristin Cabot. But such an incident is not isolated....