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CEO Bravado Risks ‘Trivializing’ Geopolitical Crisis

by | | Corporate Governance, Crisis Management, Executive Presence, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, Social Media, The Media

Frederic Lee, Agenda, August 9, 2024 Tesla and SpaceX CEO Elon Musk has found a new potential opponent in the ring in Venezuelan President Nicolás Maduro, who challenged Musk to a matchup after the billionaire questioned Maduro’s proclaimed victory in his...

Crowdstrike CEO George Kurtz Made PR Blunder With Late Apology

by | | Crisis Management, Executive Presence, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, Social Media, The Media

Matthew Boyle, Bloomberg, July 19, 2024 CrowdStrike Holdings Inc. Chief Executive Officer George Kurtz co-wrote a book that’s commonly referred to as the bible of computer security. When it comes to crisis management, though, he’s on shakier ground. In a post on...

Kyte Baby CEO issues two apologies in remote working row

by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management

Richard Quest, CNN’s Quest Means Business, January 24, 2024 Davia Temin joins CNN’s Richard Quest to discuss Kyte Baby CEO’s apologies for denying the remote work request from a mother whose baby is in the NICU. “Take a loss, but do the right...

JPMorgan settles with Jeffrey Epstein victims for $290 million

by | | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management

Nupur Anand, Lananh Nguyen, Luc Cohen and Jonathan Stempel, Reuters, June 12, 2023 JPMorgan Chase agreed to pay about $290 million to settle a class action lawsuit by Jeffrey Epstein’s victims, resolving a large part of litigation over the bank’s...

Exclusive: JPMorgan employees gripe about Dimon’s return-to-office edict

by | | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management

Nupur Anand and Lananh Nguyen, Reuters, April 27, 2023 JPMorgan Chase & Co CEO Jamie Dimon sent a clear message to employees this month: get back to the office. It touched a nerve among his staff. The largest U.S. lender’s employees inundated an internal...

Don’t Cry. Don’t Curse. Just Deliver the Bad News, Experts Say

by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management

Neanda Salvaterra, Agenda, April 21, 2023 The message for CEOs when delivering tough news, particularly that hits employees in the pocketbook, is to communicate that they are willing to share the burden and take a pay cut, said experts. Something to avoid? Telling...
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