by | | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Ryan Beene, Bloomberg, December 29, 2022 Southwest Airlines Co.’s 2022 nightmare before Christmas is unlikely to inflict long-lasting damage to the carrier’s reputation if management compensates customers and makes good on vows of operational changes, communications...
by | | Corporate Governance, In the News, Leadership & Strategy, Perception & Psychology
Taylor Telford, Washington Post, July 2, 2022 Corporate rules of engagement on social issues have shifted dramatically in the past few years, amid public pressure on companies to take stands on everything from police brutality and racism to climate change and voting...
by | | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Jeff Green and Matthew Boyle, Bloomberg, June 24, 2022 Some of the most recognized companies in the US indicated that they would extend coverage of out-of-state medical care, decisions that will cover more than a million employees after the Supreme Court overturned a...
by | | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Reputation Management
April Hall, Directors & Boards, 2021 Second Quarter After the January 6 attack on the U.S. Capitol, many companies announced that they would halt political contributions, either permanently or for a defined period. Some discontinuations involved a particular...
by | | Corporate Governance, Crisis Management, In the News, Leadership & Strategy
Jeff Green, Bloomberg Quint, March 29, 2020 Like all aspects of society, the rules of the C-suite are being rewritten under the pressure of a deadly pandemic. Professionals who help companies ensure leadership continuity say the coronavirus crisis has added a new...
by | | Audio & Visual Clips, Corporate Governance, In the News, Leadership & Strategy, Other Articles
Nancy Marshall-Genzer, Marketplace, April 23, 2019 Right now, the Trump administration has acting heads at the Defense Department, Homeland Security, the Small Business Administration, and the Office of Management and Budget. By the time you finish reading this story,...
