by | | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Nupur Anand, Lananh Nguyen, Luc Cohen and Jonathan Stempel, Reuters, June 12, 2023 JPMorgan Chase agreed to pay about $290 million to settle a class action lawsuit by Jeffrey Epstein’s victims, resolving a large part of litigation over the bank’s...
by | | Crisis Articles, Forbes “Reputation Matters” Columns, Miscellaneous Articles, Reputation Articles
Leadership, “Reputation Matters,” Forbes, May 26, 2023 In the most extraordinary instance of public thought leadership most of us have ever witnessed, this week the Nobel Prize (Nobel Foundation) joined forces with the US National Academy of Sciences to mount a 3-day...
by | | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Nupur Anand and Lananh Nguyen, Reuters, April 27, 2023 JPMorgan Chase & Co CEO Jamie Dimon sent a clear message to employees this month: get back to the office. It touched a nerve among his staff. The largest U.S. lender’s employees inundated an internal...
by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Neanda Salvaterra, Agenda, April 21, 2023 The message for CEOs when delivering tough news, particularly that hits employees in the pocketbook, is to communicate that they are willing to share the burden and take a pay cut, said experts. Something to avoid? Telling...
by | | Forbes “Reputation Matters” Columns, Reputation Articles
Leadership, “Reputation Matters,” Forbes, November 30, 2022 “Kind, creative, and smart is the motto at Snapchat…Looks like that went out of the window right away when things started going bad,” wrote one worker after CEO Evan Spiegel announced the layoffs...