by | | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Ryan Beene, Bloomberg, December 29, 2022Southwest Airlines Co.’s 2022 nightmare before Christmas is unlikely to inflict long-lasting damage to the carrier’s reputation if management compensates customers and makes good on vows of...
by | | Corporate Governance, In the News, Leadership & Strategy, Perception & Psychology
Taylor Telford, Washington Post, July 2, 2022Corporate rules of engagement on social issues have shifted dramatically in the past few years, amid public pressure on companies to take stands on everything from police brutality and racism to climate change and voting...
by | | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Jeff Green and Matthew Boyle, Bloomberg, June 24, 2022Some of the most recognized companies in the US indicated that they would extend coverage of out-of-state medical care, decisions that will cover more than a million employees after the Supreme Court overturned a...
by | | Crisis Management, Executive Presence, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Diane Brady, Forbes CxO, June 14, 2022Leadership is an always-on task these days…. So how do you find success heading into the second half of an unpredictable year? Resilience, with a dose of courage.Resilient leaders push for real change…. Where there...
by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Jena McGregor, Forbes, February 8, 2022It’s been a big week for high-profile apologies.Virginia Gov. Glenn Youngkin said he regretted what he called an “unauthorized†Twitter swipe from his team to a teen. Biden...
by | | In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Ella Ceron, Bloomberg, February 7, 2022The pandemic has brought a flowering of the workplace romance — but most of the office lovebirds aren’t telling human resources about it.About a third of U.S. workers say...
