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How a Massive KitKat Heist Turned Into Crisis PR Gold

by | | Crisis Management, In the News, Leadership & Strategy, Marketing & Branding, Perception & Psychology, Reputation Management

Natasha Khan and Kelly Cloonan, The Wall Street Journal, March 31, 2026 Just how much are 12 metric tons of stolen KitKat bars worth? A lot of promotional gold, it turns out. It was the brazen chocolate heist heard around the social-media world: Over the weekend,...

Ring’s Founder Knows You Hated That Super Bowl Ad

by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management

Jordyn Holman, The New York Times, February 19, 2026 Jamie Siminoff, the founder and chief inventor of Ring, the ubiquitous doorbell camera, was excited for the company’s first Super Bowl television commercial. The 30-second ad presented its product helping with a...

‘Polycrisis’: How to Govern Amid Seismic Geopolitical Shifts

by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management

Frederic Lee, Agenda, February 9, 2026 The beginning of 2026 has seen unprecedented actions from the White House that redefine the United States’ geopolitical posture, most notably President Donald Trump’s threat to impose tariffs on European countries...

How Boards Should Monitor Sexual Misconduct Claims

by | | Corporate Governance, Crisis Management, In the News

Nick Muscavage, Agenda, November 3, 2025 The shareholder lawsuit claiming that the board of one of the fastest-growing realty firms in the world failed to properly oversee rape allegations is a stark reminder to boards that they need to be monitoring and responding to...

Preventing a Crisis in Trust: How to Operate When Financial Stats Blur

by | | Corporate Governance, Crisis Management, In the News, Leadership & Strategy

Frederic Lee, Agenda, September 29, 2025 America’s corporate top brass sounded an alarm this month over President Donald Trump’s efforts to pressure the Federal Reserve to lower interest rates, according to polling from the Yale School of Management Chief...

The True Cost of Firing a CEO

by | | Corporate Governance, Crisis Management, Executive Presence, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management

Matthew Boyle, Bloomberg, August 19, 2025 When Starbucks Corp. tapped Brian Niccol as chief executive officer in 2024, it cited the “critical need for a transformative leader” in justifying the hire. If performance significantly improves, stock payouts mean the...
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