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Barra’s review, from those who’ve been on hot seat

by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, Women & Girls Leadership

Amy Haimerl, Crain’s Detroit Business, April 6, 2014 As General Motors Co. CEO Mary Barra faced congressional panels last week, she may well have felt like it was a firing squad. The members of the House Energy and Commerce Committee’s oversight panel...

Christie’s $1 million spin-control bridge report

by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, The Media

Dustin Racioppi, USA Today, March 27, 2014 For a pricey admission, New Jersey taxpayers now have a front-row seat to Gov. Chris Christie’s national rehab from scandal. After three months of press-dodging and largely evading public questions on the...

GM’s Barra Showing Compassion Contrasts With Mishandlers

by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, Women & Girls Leadership

Matt Townsend, Bloomberg, March 20, 2014 GM CEO Mary Barra took a critical step this week in framing herself as a compassionate leader, invoking the fact she’s a mother as she said she was sorry for the lives lost in accidents linked to a defect that...

Some see minimal impact on image of Maine lobster

by | | Crisis Management, In the News, Perception & Psychology, Reputation Management

Jessica Hall, Portland Press Herald, February 20, 2014 The Maine Department of Marine Resources announcement that it will be closing a portion of the Penobscot River to loberstering and crabbing due to mercury contamination has prompted discussion as to whether...

The Crisis of Trust and Rebuilding Trust After Crisis

by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology

Barbara Kimmel, Trust Across America, February 19, 2014 Reputation and trust. Disaster recovery and disaster prevention. Crisis response and the crisis of trust. Davia Temin and Charlie Green connect on these and related topics. In this program they exchange,...

AOL’s Armstrong Joins Parade of CEOs Apologizing

by | | Corporate Governance, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management

Jeff Green, Bloomberg, February 10, 2014 AOL Inc. Chief Executive Officer Tim Armstrong is on a long list of corporate bosses who put their trust in an apology to contain fallout from an embarrassing public statement. Armstrong said he was sorry and...
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