by Rachel | Apr 21, 2023 | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Neanda Salvaterra, Agenda, April 21, 2023 The message for CEOs when delivering tough news, particularly that hits employees in the pocketbook, is to communicate that they are willing to share the burden and take a pay cut, said experts. Something to avoid? Telling...
by Rachel | Jan 6, 2023 | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Ryan Beene, Bloomberg, December 29, 2022 Southwest Airlines Co.’s 2022 nightmare before Christmas is unlikely to inflict long-lasting damage to the carrier’s reputation if management compensates customers and makes good on vows of operational changes, communications...
by Rachel | Aug 4, 2022 | Corporate Governance, In the News, Leadership & Strategy, Perception & Psychology
Taylor Telford, Washington Post, July 2, 2022 Corporate rules of engagement on social issues have shifted dramatically in the past few years, amid public pressure on companies to take stands on everything from police brutality and racism to climate change and voting...
by Rachel | Jun 24, 2022 | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Jeff Green and Matthew Boyle, Bloomberg, June 24, 2022 Some of the most recognized companies in the US indicated that they would extend coverage of out-of-state medical care, decisions that will cover more than a million employees after the Supreme Court overturned a...
by Rachel | Jun 14, 2022 | Crisis Management, Executive Presence, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Diane Brady, Forbes CxO, June 14, 2022 Leadership is an always-on task these days…. So how do you find success heading into the second half of an unpredictable year? Resilience, with a dose of courage. Resilient leaders push for real change…. Where there...
by Rachel | Feb 8, 2022 | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Jena McGregor, Forbes, February 8, 2022 It’s been a big week for high-profile apologies. Virginia Gov. Glenn Youngkin said he regretted what he called an “unauthorized” Twitter swipe from his team to a teen. Biden administration science adviser Eric Lander apologized...
