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The Crisis of Trust and Rebuilding Trust After Crisis

by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology

Barbara Kimmel, Trust Across America, February 19, 2014 Reputation and trust. Disaster recovery and disaster prevention. Crisis response and the crisis of trust. Davia Temin and Charlie Green connect on these and related topics. In this program they exchange,...

AOL’s Armstrong Joins Parade of CEOs Apologizing

by | | Corporate Governance, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management

Jeff Green, Bloomberg, February 10, 2014 AOL Inc. Chief Executive Officer Tim Armstrong is on a long list of corporate bosses who put their trust in an apology to contain fallout from an embarrassing public statement. Armstrong said he was sorry and...

Target CEO opens up about data breach

by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, The Media

Jena McGregor, The Washington Post, January 13, 2014 Crisis communications experts weigh in on Target CEO Gregg Steinhafel’s interview with CNBC in which he discusses the massive security breach that happened last December. Davia Temin was among those...

How much is an apology worth?

by | | In the News, Leadership & Strategy, Perception & Psychology, Reputation Management

Kate Davidson, Marketplace, November 12, 2013 Marketplace Radio’s Kate Davidson interviews Davia Temin on the “Faux-pology” – when an apology really isn’t an apology. […read more]

“Rebuilding Trust in the Financial Markets” – Still a Concern 5+ Years Later

by | | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management

T&C Press Release, Reuters, November 1, 2013 “Only 22 percent of Americans trust the financial system. Despite a broad stock market rally since the financial crisis officially ended, public distrust of banks and investment banks has not fully...

Boards Coming Up Short on Crisis Management

by | | Corporate Governance, Crisis Articles, Crisis Management, Executive Presence, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management

Marcy Syms and Davia Temin, Agenda, June 10, 2013 Corporate boards are facing crises of a magnitude never before seen, with even the most experienced board directors finding themselves ill-prepared for crisis. Therefore, how boards respond to such events speaks...
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