by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, Women & Girls Leadership
Matt Townsend, Bloomberg, March 20, 2014 GM CEO Mary Barra took a critical step this week in framing herself as a compassionate leader, invoking the fact she’s a mother as she said she was sorry for the lives lost in accidents linked to a defect that...
by | | Crisis Management, In the News, Perception & Psychology, Reputation Management
Jessica Hall, Portland Press Herald, February 20, 2014 The Maine Department of Marine Resources announcement that it will be closing a portion of the Penobscot River to loberstering and crabbing due to mercury contamination has prompted discussion as to whether...
by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology
Barbara Kimmel, Trust Across America, February 19, 2014 Reputation and trust. Disaster recovery and disaster prevention. Crisis response and the crisis of trust. Davia Temin and Charlie Green connect on these and related topics. In this program they exchange,...
by | | Corporate Governance, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Jeff Green, Bloomberg, February 10, 2014 AOL Inc. Chief Executive Officer Tim Armstrong is on a long list of corporate bosses who put their trust in an apology to contain fallout from an embarrassing public statement. Armstrong said he was sorry and...
by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, The Media
Jena McGregor, The Washington Post, January 13, 2014 Crisis communications experts weigh in on Target CEO Gregg Steinhafel’s interview with CNBC in which he discusses the massive security breach that happened last December. Davia Temin was among those...
by | | In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Kate Davidson, Marketplace, November 12, 2013 Marketplace Radio’s Kate Davidson interviews Davia Temin on the “Faux-pology” – when an apology really isn’t an apology. […read more]