How to Handle a PR Crisis a Lot Better Than Equifax

by | | Crisis Management, Cybersecurity, In the News, Leadership & Strategy, Reputation Management

Leigh Anderson, Lifehacker, September 21, 2017 The Equifax data breach, in which 143 million accounts were compromised and which might have years-long consequences for consumers, was historic in its scope and potential for damage. But it’s also notable for...

Crisis of the Week: Equifax Hit With Massive Reputation Breach

by | | Crisis Management, Crisis of the Week, Cybersecurity, In the News, Leadership & Strategy, Reputation Management

Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, September 19, 2017 The hack of personal information of around 143 million people has put credit-monitoring service Equifax Inc. in the crisis bullseye. Hackers swiped Social Security numbers,...

Crisis of the Week: Hacked Twitter Account Gives McDonald’s Indigestion

by | | Crisis Management, Cybersecurity, In the News, Reputation Management, Social Media

Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, March 27, 2017 The crisis magnifying lens puts it focus on McDonald’s Corp. after a message was sent on the company’s Twitter account calling President Donald Trump “a...

Think that email is private? Think again — then think some more

by | | Crisis Management, Cybersecurity, In the News, Reputation Management

Anna Robaton, CBS MoneyWatch, October 24, 2016 Email hacks have apparently become the new normal. Just over the last several months, hackers have leaked emails belonging to several highly influential people. The hacked emails, some containing embarrassing...

For Business Leaders, Hacking Attacks Get Personal

by | | Crisis Management, Cybersecurity, In the News, Reputation Management

Rober McMillan and Rachel Feintzeig, The Wall Street Journal, October 3, 2016 Businesses have spent years fighting off internet intruders bent on stealing corporate secrets. Now, leaders of those businesses must also worry whether hackers will use personal...

Educating boards

by | | Corporate Governance, Crisis Management, Cybersecurity, In the News, Reputation Management

Larry Jaffe, SC Magazine, May 2, 2016 C-suites and boards of directors are increasing their knowledge of IT security risks and needs – before a breach happens. Larry Jaffee reports. Cybersecurity clearly falls under board-level governance and oversight, notes...