by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, The Media
Kate Berry, American Banker, April 7, 2019 Since Wells Fargo’s phony-accounts scandal broke in 2016, the bank’s public and private reactions have diverged significantly. After an initial bout of blame directed at the thousands of employees who opened the...
by | | Crisis Articles, Forbes “Reputation Matters” Columns, Reputation Articles
Leadership, “Reputation Matters,” Forbes, April 7, 2019 It’s easy to be a Monday morning quarterback, especially for huge companies facing huge problems. But too many companies, like Wells Fargo and Boeing, are getting it all wrong time and time...
by | | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Reputation Management
Amanda Gerut, Agenda, April 1, 2019 Leaks of information about CEO hires, potential acquisitions and boardroom deliberations about executives accused of misconduct have become an increasingly acute concern as more activists, first-time directors and directors with...
by | | Miscellaneous Articles, Reputation Articles
Davia Temin, Directors & Boards, February 11, 2019 Lessons for boards on how unexpected boldness sometimes wins the day “If in my position I can’t stand up to this kind of extortion, how many people can?” With those words, written in a Medium...
by | | Crisis Management, Executive Presence, In the News, The Media
Spencer Soper and Jeff Green, Bloomberg, February 8, 2019 Jeff Bezos pre-empting the National Enquirer by laying bare embarrassing personal details may have been the easier task. Now the world’s wealthiest man needs to convince investors that locking horns with...
