by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, Social Media
Howard Gold, MarketWatch, March 22, 2018 Facebook’s Mark Zuckerberg finally broke his silence late Wednesday afternoon. In a long and technical statement posted on his Facebook page, the CEO addressed the massive misuse of personal information in which a...
by | | In the News, Reputation Management, Social Media, The Media
Amara Walker, CNNi, April 11, 2017 Amara Walker talks with public relations expert Davia Temin about United Airline’s handling of their latest crisis that sparked worldwide outrage, in which a passenger was dragged off the airline when he wouldn’t give up...
by | | Crisis Management, In the News, Reputation Management, Social Media
Christopher Palmeri and Jeff Green, Bloomberg, April 11, 2017 When it comes to bad public relations, it’s pretty tough to top the sight of a United Airlines passenger being dragged, bloodied and screaming, from a flight. The incident, including two attempts...
by | | Crisis Management, Cybersecurity, In the News, Reputation Management, Social Media
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, March 27, 2017 The crisis magnifying lens puts it focus on McDonald’s Corp. after a message was sent on the company’s Twitter account calling President Donald Trump “a...
by | | In the News, Leadership & Strategy, Marketing & Branding, Reputation Management, Social Media
Matt Townsend, Bloomberg Technology, December 19, 2016 As president-elect, Donald Trump is pro-business and a champion of corporate tax cuts. And anti-free trade and a big-company bully. That’s a disorienting mix for chief executive officers trying to suss...
by | | In the News, Leadership & Strategy, Other Articles, Reputation Management, Social Media
Cory Schouten, CBS MoneyWatch, December 9, 2016 A high-profile dustup this week between Boeing CEO Dennis Muilenburg and President-elect Donald Trump has left corporate board members and CEOs on edge. Shortly after news emerged that Muilenburg had questioned...