by Deca | Apr 11, 2017 | Crisis Management, In the News, Reputation Management, Social Media
Christopher Palmeri and Jeff Green, Bloomberg, April 11, 2017 When it comes to bad public relations, it’s pretty tough to top the sight of a United Airlines passenger being dragged, bloodied and screaming, from a flight. The incident, including two attempts...
by Deca | Mar 27, 2017 | Crisis Management, Cybersecurity, In the News, Reputation Management, Social Media
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, March 27, 2017 The crisis magnifying lens puts it focus on McDonald’s Corp. after a message was sent on the company’s Twitter account calling President Donald Trump “a...
by Deca | Dec 19, 2016 | In the News, Leadership & Strategy, Marketing & Branding, Reputation Management, Social Media
Matt Townsend, Bloomberg Technology, December 19, 2016 As president-elect, Donald Trump is pro-business and a champion of corporate tax cuts. And anti-free trade and a big-company bully. That’s a disorienting mix for chief executive officers trying to suss...
by Adriana | Dec 9, 2016 | In the News, Leadership & Strategy, Other Articles, Reputation Management, Social Media
Cory Schouten, CBS MoneyWatch, December 9, 2016 A high-profile dustup this week between Boeing CEO Dennis Muilenburg and President-elect Donald Trump has left corporate board members and CEOs on edge. Shortly after news emerged that Muilenburg had questioned...
by Deca | Nov 30, 2015 | Crisis Management, In the News, Leadership & Strategy, Marketing & Branding, Reputation Management, Social Media
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, November 30, 2015 The crisis this week deals with Tesla Motor’s decision to recall all Model S cars—about 90,000 of them—because of a problem reported with a seat belt in one of the...
by Deca | Nov 21, 2014 | In the News, Other Articles, Reputation Management, Social Media, The Media
Jena McGregor, The Washington Post, November 21, 2014 When Uber CEO Travis Kalanick rattled off a series of 14 tweets Tuesday afternoon, most of the attention was on what he said rather than how he said it. While Kalanick may have intended to apologize for the...
