by | | Crisis Management, Cybersecurity, In the News, Reputation Management, Social Media
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, March 27, 2017 The crisis magnifying lens puts it focus on McDonald’s Corp. after a message was sent on the company’s Twitter account calling President Donald Trump “a...
by | | In the News, Leadership & Strategy, Marketing & Branding, Reputation Management, Social Media
Matt Townsend, Bloomberg Technology, December 19, 2016 As president-elect, Donald Trump is pro-business and a champion of corporate tax cuts. And anti-free trade and a big-company bully. That’s a disorienting mix for chief executive officers trying to suss...
by | | In the News, Leadership & Strategy, Other Articles, Reputation Management, Social Media
Cory Schouten, CBS MoneyWatch, December 9, 2016 A high-profile dustup this week between Boeing CEO Dennis Muilenburg and President-elect Donald Trump has left corporate board members and CEOs on edge. Shortly after news emerged that Muilenburg had questioned...
by | | Crisis Management, In the News, Leadership & Strategy, Marketing & Branding, Reputation Management, Social Media
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, November 30, 2015 The crisis this week deals with Tesla Motor’s decision to recall all Model S cars—about 90,000 of them—because of a problem reported with a seat belt in one of the...
by | | In the News, Other Articles, Reputation Management, Social Media, The Media
Jena McGregor, The Washington Post, November 21, 2014 When Uber CEO Travis Kalanick rattled off a series of 14 tweets Tuesday afternoon, most of the attention was on what he said rather than how he said it. While Kalanick may have intended to apologize for the...
