by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, The Media
Leanna Orr, Institutional Investor, April 23, 2018 Firing the chief investment officer was the final order of business at the Hawaii pension board’s regular meeting on February 12. CIO Vijoy Chattergy was blindsided, insiders say. After seven years with the...
by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management
Lara, O’Reilly, The Wall Street Journal’s CMO Today, April 18, 2018 Starbucks made headlines this weekend after finding itself at the receiving end of a backlash when two black men were arrested at a downtown Philadelphia location. On Tuesday, they...
by | | Crisis Management, In the News, Reputation Management
John Simons and Vanessa Fuhrmans, The Wall Street Journal, April 11, 2018 Facebook Inc. CEO Mark Zuckerberg testified in front of U.S. Congress on Tuesday afternoon. How did he do under fire? Crisis-management expert Davia Temin weighed in. I think he gets an A-plus,...
by | | Crisis Management, In the News, Reputation Management
Matt Kwong, CBC News, April 9, 2018 Keep your cool, Mark Zuckerberg, because this could get ugly. Show deference. Take your lumps. Watch your tone. Rehearse, rehearse, rehearse. Draw lessons from previous CEO flameouts and triumphs. General Motors CEO Mary Barra...
by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, Social Media
Gloria Feldt, The Sum – The Meaning of This Week, April 2, 2018 This article’s author asks readers whether they plan to delete their Facebook accounts in the wake of the controversy that threatened to unseat the social media giant. She also looks to Davia...
by | | Audio & Visual Clips, Crisis Management, In the News, Leadership & Strategy, Reputation Management, Social Media, The Media
Richard Davies, How Do We Fix It?, March 30, 2018 With turmoil and never-ending drama in the White House, and record numbers of departures from top levels of the Trump Administration, it is safe to say that America is facing a leadership crisis. This episode’s...