by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management
Lara, O’Reilly, The Wall Street Journal’s CMO Today, April 18, 2018 Starbucks made headlines this weekend after finding itself at the receiving end of a backlash when two black men were arrested at a downtown Philadelphia location. On Tuesday, they...
by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, Social Media
Gloria Feldt, The Sum – The Meaning of This Week, April 2, 2018 This article’s author asks readers whether they plan to delete their Facebook accounts in the wake of the controversy that threatened to unseat the social media giant. She also looks to Davia...
by | | Audio & Visual Clips, Crisis Management, In the News, Leadership & Strategy, Reputation Management, Social Media, The Media
Richard Davies, How Do We Fix It?, March 30, 2018 With turmoil and never-ending drama in the White House, and record numbers of departures from top levels of the Trump Administration, it is safe to say that America is facing a leadership crisis. This episode’s...
by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management, Social Media, The Media
Jena McGregor, The Washington Post, March 22, 2018 After Mark Zuckerberg broke his silence Wednesday about the mushrooming Cambridge Analytica scandal, it’s hard to argue the Facebook founder and CEO has said too little. Zuckerberg wrote a 935-word...
by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management, Social Media, The Media
Ari Zoldan, Inc., March 22, 2018 Facebook hasn’t exactly been sitting pretty in the court of public opinion, even if many who were holding its feet to the fire over unscrupulous “fake news” stories and Russian-bought political advertisements were...
by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Matthew Townsend, Bloomberg, March 22, 2018 It’s never a good time for companies to grapple with a scandal over sexist behavior. At Nike Inc., it’s especially awkward given its ambition to target female shoppers. The world’s largest sports brand...
