by | | Crisis Management, In the News, Leadership & Strategy, Marketing & Branding, Reputation Management
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, October 2, 2015 Volkswagen’s emissions deception. Fiat-Chrysler underreporting its death and injuries totals. General Motors’ ignition switch scandal. Toyota’s gas...
by | | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Reputation Management
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, September 21, 2015 This week’s crisis of the week takes a look at the statements and actions of United Continental Holdings Inc., which replaced its CEO and two of his top...
by | | Audio & Visual Clips, Executive Presence, In the News, Leadership & Strategy, Perception & Psychology
Wanda Wallace, “Out of the Comfort Zone,” Voice America, August 21, 2015 The most admired leaders are admired because of their skill in communicating. What do these leaders do and not do that sets them apart? The answer to that question is what the show is...
by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, July 27, 2015 The crisis this week involves the actions taken by Toshiba Corp. in the wake of an accounting scandal that saw the company overstate earnings by more than $1.2 billion over...
by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Deborah Trefts, The Daily Chautauquan, July 13, 2015 Some people take life’s curveballs and crises in stride; they handle adversity remarkably well. Others take longer — or seem unable — to move on. They get stuck or fall apart. “Nobody gets out of...
by | | In the News, Leadership & Strategy
Carol Hymowitz, BloombergBusiness, May 7, 2015 When Frontier Communications then-Chief Executive Officer Maggie Wilderotter sought to make a big acquisition last year, she reached out to some of the best dealmakers she knew. That was to be expected—her intended...
