by Rachel | Jun 12, 2023 | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Nupur Anand, Lananh Nguyen, Luc Cohen and Jonathan Stempel, Reuters, June 12, 2023 JPMorgan Chase agreed to pay about $290 million to settle a class action lawsuit by Jeffrey Epstein’s victims, resolving a large part of litigation over the bank’s...
by Rachel | Apr 27, 2023 | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Nupur Anand and Lananh Nguyen, Reuters, April 27, 2023 JPMorgan Chase & Co CEO Jamie Dimon sent a clear message to employees this month: get back to the office. It touched a nerve among his staff. The largest U.S. lender’s employees inundated an internal...
by Rachel | Apr 21, 2023 | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Neanda Salvaterra, Agenda, April 21, 2023 The message for CEOs when delivering tough news, particularly that hits employees in the pocketbook, is to communicate that they are willing to share the burden and take a pay cut, said experts. Something to avoid? Telling...
by Rachel | Jan 6, 2023 | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Ryan Beene, Bloomberg, December 29, 2022 Southwest Airlines Co.’s 2022 nightmare before Christmas is unlikely to inflict long-lasting damage to the carrier’s reputation if management compensates customers and makes good on vows of operational changes, communications...
by Rachel | Sep 30, 2022 | Corporate Governance, Crisis Management, Executive Presence, In the News, Leadership & Strategy, Reputation Management
Lindsay Frost and Nick Muscavage, Agenda, September 30, 2022 Last week, the SEC settled charges against Boeing and its former CEO Dennis Muilenburg for $200 million and $1 million, respectively, for violating federal antifraud provisions related to making deceptive...
by Rachel | Jun 24, 2022 | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Jeff Green and Matthew Boyle, Bloomberg, June 24, 2022 Some of the most recognized companies in the US indicated that they would extend coverage of out-of-state medical care, decisions that will cover more than a million employees after the Supreme Court overturned a...
