by | | Crisis Management, In the News, Leadership & Strategy, Marketing & Branding, Reputation Management
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, October 2, 2015 Volkswagen’s emissions deception. Fiat-Chrysler underreporting its death and injuries totals. General Motors’ ignition switch scandal. Toyota’s gas...
by | | Crisis Management, In the News, Reputation Management
Lisa Valentine, Banking Exchange, October/November 2015 Reputation is all about perception: how customers, employees, investors, and other stakeholders view your financial institution. The goal is alignment between the image you think you portray and what people...
by | | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Reputation Management
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, September 21, 2015 This week’s crisis of the week takes a look at the statements and actions of United Continental Holdings Inc., which replaced its CEO and two of his top...
by | | Corporate Governance, Crisis Management, Cybersecurity, In the News, Reputation Management
Larry Jaffee, SC Magazine, September 2015 The Sony Pictures hack should serve as a wakeup call for all organizations to consider the importance of business continuity (BC) and disaster recovery (DR) plans. However, an informal survey undertaken by SC Magazine of...
by | | Crisis Management, Cybersecurity, In the News
Doug Barney, GFI Blog, August 5, 2015 Data breaches are getting worse and more expensive every day and it often takes far too long to clean up the mess. Recently the media was inundated with cases of big brands being hacked and millions of personal records were...
by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, July 27, 2015 The crisis this week involves the actions taken by Toshiba Corp. in the wake of an accounting scandal that saw the company overstate earnings by more than $1.2 billion over...
