Leadership, “Reputation Matters,” Forbes, January 16, 2024

The world is awash in experts — so how do leaders know which ones to choose, and trust?

Since the pandemic, leaders who faced that crisis, succeeded in getting their workforce to go remote, and kept their companies afloat, now consider themselves to be crisis managers. But in reality, it takes far more than that to give strategically great advice and help clients steer away from trouble, and towards value creation.

In the first part of this two-part series we discussed how to judge judgment. After decades serving as a trusted strategy and crisis advisor to leaders in hundreds of different industries, settings, and situations, here are 11 stress-tested suggestions for how leaders can recognize whose advice to trust, and who to turn to in crisis. […read more]