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For Business Leaders, Hacking Attacks Get Personal

by Deca | Oct 3, 2016 | Crisis Management, Cybersecurity, In the News, Reputation Management

Rober McMillan and Rachel Feintzeig, The Wall Street Journal, October 3, 2016 Businesses have spent years fighting off internet intruders bent on stealing corporate secrets. Now, leaders of those businesses must also worry whether hackers will use personal...

Crisis of the Week: Delta Grounded After Computer Crash

by Deca | Aug 22, 2016 | In the News, Leadership & Strategy, Reputation Management

Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, August 22, 2016 Delta Air Lines finds itself in the crisis spotlight following a power failure that led to a crash of its computer network that prompted the cancellation of more than 1,000...

Crisis of the Week: Signet Confronts Diamond Debacle

by Deca | Jun 13, 2016 | Crisis Management, Crisis of the Week, In the News, Reputation Management

Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, June 13, 2016 The crisis this week involves Signet Jewelers, which is battling allegations employees substituted premium diamonds with cheaper, man-made substitutes. The company’s stock...

The Morning Risk Report: A Crisis Plan Only Takes You So Far

by Deca | May 10, 2016 | In the News, Reputation Management

Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, May 10, 2016 Every organization needs a crisis-response plan, but those plans won’t address every situation, while the time to put out a proper response continues to shrink given...

Educating boards

by Deca | May 2, 2016 | Corporate Governance, Crisis Management, Cybersecurity, In the News, Reputation Management

Larry Jaffe, SC Magazine, May 2, 2016 C-suites and boards of directors are increasing their knowledge of IT security risks and needs – before a breach happens. Larry Jaffee reports. Cybersecurity clearly falls under board-level governance and oversight, notes...

The trust question: Can Barclays Bank rebuild the brand?

by Deca | Mar 17, 2016 | In the News, Leadership & Strategy, Perception & Psychology, Reputation Management

Barbara Kimmel, The FCPA Blog, March 17, 2016 Jes Staley is the newly appointed American CEO of the beleaguered British Barclays Bank. He recently said, “I do believe that trust is returning to our institution. But we will never rest, we are never done. We...
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