by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management
Caroline Fairchild, LinkedIn, March 18, 2015 Uber is no stranger to PR disasters. Whether it’s surge pricing during a hostage crisis in Sydney, accusations of rape by drivers in India or questions over the security of users’ data, the start-up has...
by | | Crisis Management, In the News, Perception & Psychology, Reputation Management, The Media, Women & Girls Leadership
Caroline Fairchild, Fortune, February 12, 2015 Do activist investors really see women CEOs as easier targets? That’s the question that media pundits and experts alike are abuzz with as six prominent female CEOs fend off bids from aggressive activist...
by | | In the News, Leadership & Strategy, Reputation Management, Women & Girls Leadership
Matt Townsend, Bloomberg, December 17, 2014 Paula Schneider, American Apparel Inc. incoming chief executive officer, hasn’t even started work yet and she’s already facing a group of disgruntled managers. More than 30 executives asked the board to...
by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management, The Media
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, December 15, 2014 This week’s crisis assignment is nuts—literally. We asked our experts to look into how Korean Air Lines Co. handled the incident in which Cho Hyun-ah, a company...
by | | In the News, Other Articles, Reputation Management, Social Media, The Media
Jena McGregor, The Washington Post, November 21, 2014 When Uber CEO Travis Kalanick rattled off a series of 14 tweets Tuesday afternoon, most of the attention was on what he said rather than how he said it. While Kalanick may have intended to apologize for the...
by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management, The Media
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, September 29, 2014 Since news of the shortfall was made public Tesco has suspended four senior executives and called in outside auditors and attorneys to investigate. It also moved up...