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Is flipping out in public a new American norm?

by | | Crisis Management, Executive Presence, In the News, Perception & Psychology, Reputation Management, Technology & Science, The Media

The Week, March 29, 2012 A JetBlue pilot and the producer of the viral video Kony 2012 both recently had very public meltdowns. The Week magazine picked up Davia’s Forbes article on the topic, and named it the “best opinion” piece for The Week....

What makes an ideal crisis manager?

by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management

Vickie Elmer, Fortune, June 13, 2011″In the midst of what seems like endless crisis, some managers have developed skills that allow them to rise above the fray. Here’s how they’ve managed to do it….” […read more]

How to Criticize Your Boss – Nicely

by | | In the News, Other Articles, Perception & Psychology

Elizabeth Garone, The Wall Street Journal, May 3, 2011 In this article on how to criticize your boss, Davia shares her own experience in which she had to teach a group of senior managers in her office good table manners. […read more]

What Did Hostile, Bullying U.S. Ambassador Cynthia Stroum Do To Warrant Her Exit?

by | | Corporate Governance, Crisis Management, In the News, Perception & Psychology, Women & Girls Leadership

Caroline Howard, Forbes, February 4, 2011This post on Forbes.com speaks about US ambassador to Luxembourg, Cynthia Stroum, her aggressive style of management, and how it ran the embassy into the ground. The column references Davia’s ‘Kindness at the...

The reputation ripple effect

by | | Crisis Articles, In the News, Miscellaneous Articles, Perception & Psychology, Reputation Articles, Reputation Management

Sean Kilcarr, Fleet Owner, January 13, 2011 Davia’s list of “Reputation To-do’s” is cited in this article written for executives in the commerical trucking industry. […read more]

Salary Negotiation Isn’t Pretty

by | | In the News, Other Articles, Perception & Psychology, Reputation Management

Lee E. Miller and Jessica Miller, The Ladders, December 6, 2010This article recounts Davia’s personal experience in her first job as assistant to the director of development at the Columbia Business School. […read more]
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