by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, February 8, 2016 Food processor OSI Group is this week’s crisis candidate, as it has taken an aggressive stance to fight a court ruling in China finding the company sold “inferior...
by | | In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Rachel Feintzeig and Joann S. Lublin, The Wall Street Journal, January 7, 2016 It’s hard being the in-between boss. The temporary chief executives of Valeant Pharmaceuticals International Inc. and United Continental Holdings Inc. are currently getting a...
by | | Crisis Management, In the News, Leadership & Strategy, Marketing & Branding, Reputation Management, Social Media
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, November 30, 2015 The crisis this week deals with Tesla Motor’s decision to recall all Model S cars—about 90,000 of them—because of a problem reported with a seat belt in one of the...
by | | Crisis Management, In the News, Leadership & Strategy, Marketing & Branding, Reputation Management
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, October 2, 2015 Volkswagen’s emissions deception. Fiat-Chrysler underreporting its death and injuries totals. General Motors’ ignition switch scandal. Toyota’s gas...
by | | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Reputation Management
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, September 21, 2015 This week’s crisis of the week takes a look at the statements and actions of United Continental Holdings Inc., which replaced its CEO and two of his top...
by | | Audio & Visual Clips, Executive Presence, In the News, Leadership & Strategy, Perception & Psychology
Wanda Wallace, “Out of the Comfort Zone,” Voice America, August 21, 2015 The most admired leaders are admired because of their skill in communicating. What do these leaders do and not do that sets them apart? The answer to that question is what the show is...
