Doug Barney, GFI Blog, August 5, 2015

Data breaches are getting worse and more expensive every day and it often takes far too long to clean up the mess. Recently the media was inundated with cases of big brands being hacked and millions of personal records were affected. Websites like AdultFinder and Ashley Madison are just two of these high profile cases, and apart from the immeasurable damage such breaches can have on customers, they also deal a big blow to the brand’s reputation.

In the worst of cases, the breach isn’t discovered, even if the data is being put to criminal or evil use right under an organization’s nose. Part of the problem, according to a crisis management consultant at the conference Unintended Consequences: Impacts of the Internet of Things (IoT) & Big Data is that many companies tackle these events all wrong.

“I am going to ask you to throw away every rule of crisis management you have ever known, as we explore how cybercrime is rewriting the crisis management rule book,” said Davia Temin, CEO of Temin and Company in the conference’s keynote address. […read more]