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Zuckerberg built an instant gratification machine — but took his time addressing the trouble it’s caused

by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management, Social Media, The Media

Jena McGregor, The Washington Post, March 22, 2018   After Mark Zuckerberg broke his silence Wednesday about the mushrooming Cambridge Analytica scandal, it’s hard to argue the Facebook founder and CEO has said too little. Zuckerberg wrote a 935-word...

3 Important Lessons From Facebook’s Deepening PR Crisis

by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management, Social Media, The Media

Ari Zoldan, Inc., March 22, 2018 Facebook hasn’t exactly been sitting pretty in the court of public opinion, even if many who were holding its feet to the fire over unscrupulous “fake news” stories and Russian-bought political advertisements were...

Crisis of the Week: NBC News Faces Questions After Lauer Firing

by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management, The Media

Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, December 12, 2017 NBC News is in crisis after it fired longtime “Today” show anchor Matt Lauer after he was accused of sexual misconduct. The move came hours before the magazine...

NBC Fires Matt Lauer for “Inappropriate Behavior”

by | | Crisis Management, In the News, Leadership & Strategy, Other Articles, Reputation Management, The Media

Richard Quest, Quest Means Business, CNN Money, November 29, 2017 U.S. TV anchor, Matt Lauer, was fired by NBC news after a complaint about inappropriate sexual behavior in the workplace. Forget the drawn-out Harvey Weinstein or Kevin Spacey. With Matt...

Navigating the United PR crisis

by | | In the News, Reputation Management, Social Media, The Media

Amara Walker, CNNi, April 11, 2017 Amara Walker talks with public relations expert Davia Temin about United Airline’s handling of their latest crisis that sparked worldwide outrage, in which a passenger was dragged off the airline when he wouldn’t give up...

Crisis of the Week: Williams, NBC Between Iraq and a Hard Place

by | | Crisis Management, In the News, The Media

Ben DiPietro, The Wall Street Journal’s Risk and Compliance Journal, February 17, 2015 NBC News, anchorman Brian Williams and NBC parent company Comcast Corp. are the subject of this week’s crisis. Mr. Williams first removed himself from the...
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