by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management, The Media
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, December 15, 2014 This week’s crisis assignment is nuts—literally. We asked our experts to look into how Korean Air Lines Co. handled the incident in which Cho Hyun-ah, a company...
by | | In the News, Other Articles, Reputation Management, Social Media, The Media
Jena McGregor, The Washington Post, November 21, 2014 When Uber CEO Travis Kalanick rattled off a series of 14 tweets Tuesday afternoon, most of the attention was on what he said rather than how he said it. While Kalanick may have intended to apologize for the...
by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management, The Media
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, September 29, 2014 Since news of the shortfall was made public Tesco has suspended four senior executives and called in outside auditors and attorneys to investigate. It also moved up...
by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management, The Media
Jeff Green, Bloomberg, September 24, 2014 It’s becoming a time-worn script. Company gets in trouble. Public gets upset. Company hires former head of three-letter agency or former prosecutor to get to the bottom of said trouble in thick report. Public...
by | | Audio & Visual Clips, Crisis Management, In the News, Leadership & Strategy, Reputation Management, The Media
Tim Keown, ESPN, September 18, 2014 Roger Goodell has disappeared. In the NFL’s hour of greatest need, its leader has decided to remain silent and invisible. Poof! Vanished. For more than a week, as pictures emerge and indictments are filed and news...
by | | Audio & Visual Clips, Crisis Management, In the News, Leadership & Strategy, Other Articles, Reputation Management, The Media, Women & Girls Leadership
Freyan Billimoria, Levo League, July 8, 2014 Davia Temin joins Freyan Billimoria for Levo League’s “Office Hours,” a weekly, 30-minute live Q&A video chat that gives viewers an exclusive inside look into the career path, lessons learned and...