by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, Women & Girls Leadership
Matt Townsend, Bloomberg, March 20, 2014 GM CEO Mary Barra took a critical step this week in framing herself as a compassionate leader, invoking the fact she’s a mother as she said she was sorry for the lives lost in accidents linked to a defect that...
by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management, The Media, Women & Girls Leadership
Jeff Green, Bloomberg, March 19, 2014 General Motors Co. Chief Executive Officer Mary Barra apologized for the lives lost in accidents linked to an ignition defect and pledged an aggressive probe into why a recall took so long, in her boldest effort yet to limit...
by | | Crisis Management, In the News, Technology & Science
Steve Viuker, Banking New York, March 5, 2014 The massive credit and debit card breach at Target over the 2013 holiday season was only the largest of almost two dozen similar data breaches over the past year alone. But it’s the one that finally got the...
by | | Crisis Management, In the News, Perception & Psychology, Reputation Management
Jessica Hall, Portland Press Herald, February 20, 2014 The Maine Department of Marine Resources announcement that it will be closing a portion of the Penobscot River to loberstering and crabbing due to mercury contamination has prompted discussion as to whether...
by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology
Barbara Kimmel, Trust Across America, February 19, 2014 Reputation and trust. Disaster recovery and disaster prevention. Crisis response and the crisis of trust. Davia Temin and Charlie Green connect on these and related topics. In this program they exchange,...
by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, The Media
Jena McGregor, The Washington Post, January 13, 2014 Crisis communications experts weigh in on Target CEO Gregg Steinhafel’s interview with CNBC in which he discusses the massive security breach that happened last December. Davia Temin was among those...