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GM Seen Needing $3 Billion Fund to Address Ignition-Flaw Deaths

by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management

Jeff Green, Bloomberg Businessweek, March 28, 2014 General Motors Co. will probably create a fund of as much as $3 billion to pay claims associated with an ignition-switch flaw the automaker said is linked to the deaths of 12 people, a Barclays analyst wrote this...

Christie’s $1 million spin-control bridge report

by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, The Media

Dustin Racioppi, USA Today, March 27, 2014 For a pricey admission, New Jersey taxpayers now have a front-row seat to Gov. Chris Christie’s national rehab from scandal. After three months of press-dodging and largely evading public questions on the...

GM’s Barra Showing Compassion Contrasts With Mishandlers

by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, Women & Girls Leadership

Matt Townsend, Bloomberg, March 20, 2014 GM CEO Mary Barra took a critical step this week in framing herself as a compassionate leader, invoking the fact she’s a mother as she said she was sorry for the lives lost in accidents linked to a defect that...

GM’s Barra Saying Sorry Seeks to Limit Fallout on Recall

by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management, The Media, Women & Girls Leadership

Jeff Green, Bloomberg, March 19, 2014 General Motors Co. Chief Executive Officer Mary Barra apologized for the lives lost in accidents linked to an ignition defect and pledged an aggressive probe into why a recall took so long, in her boldest effort yet to limit...

Talking about Data Security

by | | Crisis Management, In the News, Technology & Science

Steve Viuker, Banking New York, March 5, 2014 The massive credit and debit card breach at Target over the 2013 holiday season was only the largest of almost two dozen similar data breaches over the past year alone. But it’s the one that finally got the...

Some see minimal impact on image of Maine lobster

by | | Crisis Management, In the News, Perception & Psychology, Reputation Management

Jessica Hall, Portland Press Herald, February 20, 2014 The Maine Department of Marine Resources announcement that it will be closing a portion of the Penobscot River to loberstering and crabbing due to mercury contamination has prompted discussion as to whether...
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