Target CEO Ouster Shows New Board Focus on Cyber Attacks

by | | Crisis Management, Cybersecurity, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management

Matt Townsend, Lindsey Rupp and Jeff Green, Bloomberg, May 6, 2014 Chief executive officers beware: Data breaches can now cost you your job. Yesterday Target Corp.’s board ousted CEO Gregg Steinhafel in the wake of a hacker attack that compromised the...

“Nightly Business Report — May 5, 2014”

by | | Audio & Visual Clips, Crisis Management, In the News, Reputation Management

Davia Temin talks with Tyler Mathisen and Susie Gharib about Target’s latest shake-up. — Nightly Business Report […read more]

NBA Response to Sterling-Clippers Fiasco Holds Lessons for Companies

by | | Crisis Management, In the News, Other Articles, Perception & Psychology, Reputation Management, The Media

Ben DiPietro, The Wall Street Journal, May 2, 2014 The speed and severity with which the National Basketball Association acted following the public release of racist remarks made by L.A. Clippers owner Donald Sterling should serve as a model for how other...

GM Faces More Tests as Documents Show Culture of Denial

by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management, Women & Girls Leadership

Jeff Green and Tim Higgins, Bloomberg, April 14, 2014 The hundreds of pages of documents released by lawmakers last week shed new light on General Motors Co. (GM)’s more than decade-long failure to respond to auto-safety complaints, underscoring the...

Barra’s review, from those who’ve been on hot seat

by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, Women & Girls Leadership

Amy Haimerl, Crain’s Detroit Business, April 6, 2014 As General Motors Co. CEO Mary Barra faced congressional panels last week, she may well have felt like it was a firing squad. The members of the House Energy and Commerce Committee’s oversight panel...

Barra Seeks to Distance GM From Old Cost-First Culture

by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management, Women & Girls Leadership

Tim Higgins, Jeff Green and Jeff Plungis, Bloomberg, April 2, 2014 General Motors Co. Chief Executive Officer Mary Barra pushed yesterday to separate herself from an old GM that weighed the costs of improved safety, insisting she’s the face of a new GM that...