, Author at Temin and Company

“Target CEO opens up about data breach” —

Davia Temin weighs in on Target CEO Gregg Steinhafel’s interview with CNBC in which he discusses the massive security breach that happened last December. “He stayed on message, he took responsibility, he said he was sorry, he said they would make it right,...

Target CEO opens up about data breach

by | | Crisis Management, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management, The Media

Jena McGregor, The Washington Post, January 13, 2014 Crisis communications experts weigh in on Target CEO Gregg Steinhafel’s interview with CNBC in which he discusses the massive security breach that happened last December. Davia Temin was among those...

Christie Flunks Crisis Management With I Am Not a Bully

by | | Crisis Management, In the News, Reputation Management, The Media

Matt Townsend, Bloomberg, January 10, 2014 Governor Chris Christie was successful in managing his George Washington Bridge crisis until he channeled Richard Nixon. His response breaks a basic tenet of damage control, says Davia Temin. […read more]

“Don’t Kill Off Your Website — Use It As The Hub For Your Social Media Presence: #6 Of ’10 More Don’ts Of Corporate Social Media'”

by | | Featured

There aren’t many places left where organizations can have total control over what is said about them. But corporate websites can still provide a center of control, continuity and clarity of message. — Forbes Reputation Matters […read more]

Building and Losing Trust During A Crisis

by | | In the News

CommPRO.biz, January 9, 2014 How do leaders build trust before, during and after a crisis? They do what they say, and say what they do. In other words, they portray themselves realistically at the outset, and when they make promises — either explicit or implicit —...