, Author at Temin and Company

Poll Results: Should Banks Monitor Social Media Sites?

“Bank Technology News,” American Banker, April 4, 2014 The poll results are in, responding to the question of whether banks should adopt a Wells Fargo-style “war room” strategy of monitoring and responding to social media. […read...

“Mary Barra’s Defining Moment: Can GM Become The Next Tylenol?”

by | | Featured

Only three months into her CEO stint at General Motors, Maria Barra’s defining issue has found her; and it is a crisis that she most certainly did not choose. — Forbes Reputation Matters […read more]

Mary Barra’s Defining Moment: Can GM Become The Next Tylenol?

by | | Crisis Articles, Forbes “Reputation Matters” Columns, Reputation Articles

Leadership, “Reputation Matters” Forbes, April 2, 2014 Leaders rarely get to choose their defining moments. The issues that will eventually define their reputations are most often thrust upon them…and usually those issues are far, far different from...

How Much Board Turnover Is Best?

by | | Uncategorized

George M. Anderson and David Chun, Harvard Business Review, April 2014 Some criticize boards for leaving the evolution of their composition to chance, allowing director retirements to dictate the pace of change. Support for annual director elections and for...

Barra Seeks to Distance GM From Old Cost-First Culture

by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management, Women & Girls Leadership

Tim Higgins, Jeff Green and Jeff Plungis, Bloomberg, April 2, 2014 General Motors Co. Chief Executive Officer Mary Barra pushed yesterday to separate herself from an old GM that weighed the costs of improved safety, insisting she’s the face of a new GM that...