by | | Corporate Governance, In the News, Leadership & Strategy
Tony Chapelle, Agenda, June 13, 2016 Many corporate executives and board directors advocate the benefits of the corporate organizational structure known as customer centricity. Rather than organizing a business into product or regional units, about 30% of...
by | | Corporate Governance, Crisis Management, Cybersecurity, In the News, Reputation Management
Larry Jaffe, SC Magazine, May 2, 2016 C-suites and boards of directors are increasing their knowledge of IT security risks and needs – before a breach happens. Larry Jaffee reports. Cybersecurity clearly falls under board-level governance and oversight, notes...
by | | Corporate Governance, Crisis Management, In the News, Leadership & Strategy, Reputation Management
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, September 21, 2015 This week’s crisis of the week takes a look at the statements and actions of United Continental Holdings Inc., which replaced its CEO and two of his top...
by | | Corporate Governance, Crisis Management, Cybersecurity, In the News, Reputation Management
Larry Jaffee, SC Magazine, September 2015 The Sony Pictures hack should serve as a wakeup call for all organizations to consider the importance of business continuity (BC) and disaster recovery (DR) plans. However, an informal survey undertaken by SC Magazine of...
by | | Corporate Governance, Crisis Management, In the News, Leadership & Strategy
Rob Meiksins, Nonprofit Quarterly, October 9, 2014 In recent weeks and months, there have been a series of crises in organizations ranging from data breaches at Target, Michaels, and Chase to the sexual abuse scandals at Penn State and domestic violence in the...
by | | Corporate Governance, In the News, Leadership & Strategy, Perception & Psychology, Reputation Management
Jeff Green, Bloomberg, February 10, 2014 AOL Inc. Chief Executive Officer Tim Armstrong is on a long list of corporate bosses who put their trust in an apology to contain fallout from an embarrassing public statement. Armstrong said he was sorry and...