, Author at Temin and Company

Think that email is private? Think again — then think some more

by | | Crisis Management, Cybersecurity, In the News, Reputation Management

Anna Robaton, CBS MoneyWatch, October 24, 2016 Email hacks have apparently become the new normal. Just over the last several months, hackers have leaked emails belonging to several highly influential people. The hacked emails, some containing embarrassing...

What a Real Apology Requires

by | | Uncategorized

Joseph Grenny, Harvard Business Review, October 21, 2016 Most of what has been written about apologies is fundamentally manipulative, because the focus is on technique — on applying psychology to extract forgiveness from others, as in: “What do I need to...

Crisis of the Week: Tyson Finds Itself in Game of Reputation Chicken

by | | Crisis of the Week

Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, October 19, 2016 Food processor Tyson Foods Inc. takes crisis center stage after being accused of rigging poultry prices. Lawsuits filed against Tyson allege the company and other producers...

Crisis of the Week: Tyson Finds Itself in Game of Reputation Chicken

by | | Crisis Management, In the News, Reputation Management

Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, October 19, 2016 Food processor Tyson Foods Inc. takes crisis center stage after being accused of rigging poultry prices. Lawsuits filed against Tyson allege the company and other producers...

How CNN is ‘future-proofing’ itself

by | | Uncategorized

David Uberti, Columbia Journalism Review, October 13, 2016 On Wednesday, CNN launched a mobile app to curate a more personalized feed of business news. Last week, it hired away a crack team of BuzzFeed reporters who’ve frequently broken stories this campaign...