In the News–Crisis Management
Christie Flunks Crisis Management With I Am Not a Bully
Matt Townsend, Bloomberg, January 10, 2014
Governor Chris Christie was successful in managing his George Washington Bridge crisis until he channeled Richard Nixon. His response breaks a basic tenet of damage control, says Davia Temin. […read more]
“Rebuilding Trust in the Financial Markets” – Still a Concern 5+ Years Later
T&C Press Release, Reuters, November 1, 2013
“Only 22 percent of Americans trust the financial system. Despite a broad stock market rally since the financial crisis officially ended, public distrust of banks and investment banks has not fully abated,” says reputation strategist Davia Temin. “In fact, in some cases, it has deepened.”
Ms. Temin’s essay, “Rebuilding Trust in the Financial Markets,” is featured in Barbara Brooks Kimmel’s new book Trust Inc.: Strategies for Building Your Company’s Most Valuable Asset, published today. […read more]
10 leadership lessons for crisis management
Davia Temin, ABA Banking Journal, September 27, 2013
The financial industry has seen its fair share of crises in the last decades. And clearly, leaders have not always responded correctly. But as leaders not only in the financial sector, but in almost every sector, have come under increasing attack from their angry publics, perhaps it is time to take a fresh look at the leader’s conundrum in crisis. […read more]
Your Foundation in Crisis: Will You Be Ready?
Davia Temin, Philanthropy New York, June 18, 2013
Crisis is turning into the “new normal” for most organizations and corporations in this post-recession era. And foundations are as vulnerable and prone to crisis as public companies and universities, particularly in the age of social media. In this piece for Philanthropy New York’s Smart Assets blog, Davia Temin writes about the recent “crisis case” seminar she led for foundation executives. […read more]
Boards Coming Up Short on Crisis Management
Marcy Syms and Davia Temin, Agenda, June 10, 2013
Corporate boards are facing crises of a magnitude never before seen, with even the most experienced board directors finding themselves ill-prepared for crisis. Therefore, how boards respond to such events speaks volumes about the character and culture of the organizations they lead. In this Agenda article, Davia Temin – along with co-author Marcy Syms, former CEO of Syms Corporation – outlines several steps boards can take to set the right tone for management and help mitigate risk when crisis hits.
If you’d like to read the full article, please click here (pdf).»
Nightly Business Report – Thursday, April 4, 2013
Tyler Mathisen and Susie Gharib, Nightly Business Report, April 4, 2013
Carnival Cruise Lines’ unsafe passenger ships, JCPenney’s controversial branding revamp and lululemon’s product issues, including too-sheer yoga pants – which corporate CEO is handling their reputational crisis properly? Davia Temin discusses the impact a CEO’s response can have on investors, customers, and the public at-large.
Federal Drive Show Blog – May 24, 2013
Tom Temin and Emily Kopp, “The Federal Drive,” Federal News Radio, May 24, 2013
“Which office do I go to to get my reputation back?” asked former Secretary of Labor Raymond Donovan in 1987 after being acquitted of fraud charges. More than 25 years later, the Internal Revenue Service (IRS) may be asking the same question in light of its recent handling of conservative groups who applied for tax-exempt status. Davia Temin speaks about the damage to the agency’s reputation and what it can do it repairs its image over time on Federal News Radio’s “The Federal Drive,” hosted by Tom Temin and Emily Kopp. […read more]
The Morning Risk Report: The Car Ad Reputational Pileup
Nicholas Elliott, The Wall Street Journal, May 1, 2013
Some car advertising, and some advertising across the board, is taking on a sinister or inappropriate tone, in order to be noticed. See The Wall Street Journal‘s Morning Risk Report on “The Car Ad Reputational Pileup” for Davia Temin’s suggestions on how to fix the situation. […read more]
Colleges, Universities, and Foundations in Crisis: Reputation Expert Davia Temin Speaks at Council for Advancement and Support of Education (CASE) Annual Conference
T&C Press Release, The Wall Street Journal, April 18, 2013
Davia Temin speaks on “Communicating in Times of Crisis and Opportunity” at the 21(st) annual Council for Advancement and Support of Education (CASE) Conference for Institutionally Related Foundations in Atlanta, addressing how universities and their foundations can best survive crises of all kinds with their reputations intact, or even strengthened. […read more]
McNerney Tested at Boeing as 787 Inquiry Raises Costs
Carol Hymowitz and Thomas Black, Bloomberg Businessweek, January 22, 2013
In this Bloomberg Businessweek article, Davia Temin is quoted on the Boeing Dreamliner battery failure, and how Boeing CEO Jim McNerney can protect the aircraft manufacturing company’s reputation. […read more]
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