Tyler Mathisen and Susie Gharib, Nightly Business Report, April 4, 2013
Carnival Cruise Lines’ unsafe passenger ships, JCPenney’s controversial branding revamp and lululemon’s product issues, including too-sheer yoga pants – which corporate CEO is handling their reputational crisis properly? Davia Temin discusses the impact a CEO’s response can have on investors, customers, and the public at-large.