Thought Leadership
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"Reputation Matters" White Papers seek to offer deeper insight on a wide range of topics we help clients address.
Specialists in marketing through ideas, information, and insight, Temin and Company turns clients’ intellectual capital into true thought leadership.
We also seek to practice what we preach.
Temin and Company’s own thought leadership includes white papers, yearly client letters and podcasts, published articles, a Forbes.com column – Reputation Matters, Huffington Post and American Banker articles, and appearances in other news articles and broadcasts.
Further, Davia Temin is a frequent public speaker and moderator – for clients, their own client events, and their “high potential” training programs. She also presents regularly at CEO conferences, and has developed a range of “Crisis Game” role play simulations to prepare CEOs, Boards, and client companies for real-life crisis situations.
Ancient Wisdom For The New Year: The 36 Chinese Stratagems For Psychological Warfare
Leadership, “Reputation Matters,” Forbes, January 2, 2017
2017 is the perfect time to learn some new leadership and coping strategies for the battles ahead — in business, politics, war, and life.
Last year we found out just how wrong we can be in our collective assumptions — and how much we don’t know about what others are thinking, or doing behind the scenes.
Whether it is because the Internet allows us to only hear from people who think like we do; polls relying on “Big Data” can be wrong; we are convinced of the wisdom of the crowd, even when the crowd is being manipulated; or we are just plain gullible — it is time to realize that leaders need to listen to and learn from those who think differently from them. […read more]
Forging Thought Leadership into a Titanium-Strong Marketing Tool
Dean Rotbart, Monday Morning Radio, March 23, 2015
This week on Monday Morning Radio, Davia Temin tells listeners how to forge thought leadership and reputation management into titanium-strong marketing tools – both for yourself, and for your company or products.
Davia is interviewed by Dean Rotbart, co-host of Business Unconventional, the one-hour radio newsmagazine that aired weekly on News/Talk 710 KNUS AM in Denver. […read more]
To listen to the full article, click below.
To download the podcast from iTunes, Click Here.
What They’re Saying About You When You’re Not In The Room — And What You Can Do To Influence It
Leadership, “Reputation Matters” Forbes, April 4, 2016
When you’re not at the table, you’re on the menu, former Governor of Texas Ann Richards used to say. She may have been referring to politics, but this is equally true in the worlds of business, academia, and nonprofits.
The biggest decisions about your career are often made when you’re not in the room. Whether it’s a decision about if you’ll be hired, promoted, or fired; whether you are put forth by a headhunter to a selection committee and then asked to join a corporate board or become a university trustee; whether you make Managing Director or are passed over; are awarded tenure; or offered the CEO slot, your professional fate is often determined in closed rooms where people are talking about – and evaluating – you, without the benefit of your input. […read more]
The Steak not the Sizzle — Women and Power; Women and Communications
CommPRO, March 7, 2016
As we all honor International Women’s Day in our own way, I’d like to turn for a moment to the topic of the growing power of women around the world, especially as communications becomes a core component of leadership, not just an add-on.
For so long, women both in the US and globally, if they chose to or had to work, only found jobs in “women-acceptable” professions, such as teaching, nursing, assisting, events, HR, PR, and communications. Far from being at the nexus of power, acclaim and remuneration, women were related to supporting, or decorative, roles.
Women have always been seen as strong — and academic research bears this out — in communications skills. Thus women have entered the field in large numbers. But unfortunately communications historically has been seen as one of those ancillary professions that supported power, but did not exert it. […read more]
Crisis management in food retail
Food Marketing Institute and Oliver Wyman, Boardroom, March 2016
Anticipated or not, when a crisis strikes a company, CEOs must be prepared to respond immediately in order to lead their organizations through a potentially catastrophic event. Within the last 5 years alone, the food industry has been at risk for a wide spectrum of crises, including E. coli and norovirus outbreaks in fresh food, cybercrime such as high-tech SQL injection attacks aimed to steal customer data, natural disasters, and traditional and social media public relations disasters. While there are certainly aspects of a crisis response that can be planned in advance, each incident inevitably requires a unique approach.
In many crisis situations, the reputation of a company hangs in the balance and can literally vanish overnight if the crisis is not addressed immediately and correctly. The expansion of social media in recent years has exacerbated this trend, bringing widespread, factually incorrect, and damaging attention to issues such “pink slime” and the presence of horse meat in beef products. These issues have gone viral and, in some cases, pushed companies to the brink of bankruptcy. Interestingly, reputation is rarely the top priority identified by a crisis incident response team. However, given how quickly exaggerations and mistruths spread, reputation does need to remain top-of-mind for every executive in a crisis. […read more]
Advice To Martin Shkreli: 9 Ways To Stop Being The Most Hated Man On The Planet
Leadership, “Reputation Matters” Forbes, February 8, 2016
We all have a little Martin Shkreli in us. That unrepentant 2-year-old voice we’ve spent a lifetime burying deep within, every so often comes screeching out: I won’t be good; I don’t want to do what everyone tells me to do; Nobody understands me; I won’t be quiet or go to my room, I’m just going to wail – so there.
And we all, occasionally, wish we could let our worst natures out at work: Congress, you’re imbeciles; Boss, you’re wrong – and a jerk – and I quit; Colleagues, stop pandering to the boss and get a life; Shareholders, you are SO gullible…
Perhaps this is why we are so fascinated by Shkreli’s shenanigans – if you can call moves to raise a life-saving drug from $13.50 a pill to $750 a shenanigan. But he’s young and a little cute, and we keep feeling that, unlike Donald Trump, there may be some hope left for this guy if he can just get his head on straight. […read more]
Which Republican Candidate Would You Trust In A Foxhole?
Leadership, “Reputation Matters” Forbes, October 29, 2015
Arguably, our American president is really the world’s Crisis-Leader-in-Chief. We rely on him – or her – to calmly, wisely, and brilliantly lead us through untold global craziness, back to economic progress, justice, security, and freedom.
So, politics aside, let’s try to rate last night’s 10 Republican debaters on their crisis leadership performance. In other words, when the going gets rough, which candidate would you want next to you in a foxhole? More importantly, who would you trust to get you out? […read more]
Resilience — New Research Helps Us Bounce Back Quicker, Better From Life’s Trials And Tragedies
Leadership, “Reputation Matters” Forbes, August 31, 2015
How do we become more resilient leaders, executives, entrepreneurs, parents, people? Here’s a quick checklist, informed by new brain research:
- Practice overcoming hurdles in everyday life
- Have a purpose
- Accept reality with a positive attitude
- Learn how to improvise
- Meditate (mindfulness training)
- Exercise
- Develop an abiding sense of humor
- Build strong support networks
- Look for role models
- Keep your mind flexible
- Face your fears
- Reframe
- Nurture a strong sense of self
- Know when to be kind to yourself
- Be compassionate
Resilience is a concept that exists in almost every culture around the world: the ability to bounce back from adversity, from whatever setbacks life deals you, in order to come back and conquer another day.
Resilience has been the Holy Grail for those individuals or organizations that have gone through crisis and adversity and want, literally, to “get their lives back.”
But while it has always been known that some people, and some organizations, recover better than others, new brain and behavioral research is now shedding some light on why. Even better, it is showing that we can cultivate resilience in ourselves before we even need it. […read more]
Airbnb Meets The Bates Motel: Crisis Lessons For The Overly Trusting Traveler
Leadership, “Reputation Matters” Forbes, August 17, 2015
“Never get into a car with a stranger” my mom told me throughout my childhood. “Don’t trust your safety to someone you don’t know really well, and even then be vigilant, because they may not have your best interests at heart the way we do.”
But how does this old-school advice jibe with the Airbnb, Uber, “sharing economy” generation who are driven by unlicensed strangers and stay in people’s — who they don’t know — homes around the world? What happens when your Airbnb host turns into Norman Bates? (Or your guest turns out to be the Zodiac killer?)
It is indefensible how ill-prepared Airbnb, Uber, and a host of other high-flying, trust-based sharing companies are for crisis, and customer and provider protection when trust goes awry. It is equally shocking how unprepared their trusting customers and providers are when they realize their trust is misplaced.
“Trust is hard won but easily lost,” the saying goes. But in the new sharing economy, it actually might be the exact opposite: trust is too easily given, and too hard lost. And the lessons, to individuals as well as companies, are tough ones. So, what lessons should companies, and the consumers who patronize them, learn? […read more]
You Have 15 Minutes To Respond To A Crisis: A Checklist of Dos And Don’ts
Leadership, “Reputation Matters” Forbes, August 6, 2015
When a crisis hits, how you respond in the first 15 minutes can make or break your organization – and your reputation.
While we all know that crisis management training is critical for leaders and boards today, much of it still tends to be shopworn, focusing on the lessons of yesterday. The new climate of ultra urgency is rarely emphasized sufficiently.
Yet I have found that in those first 15 minutes of a crisis your response must be exactly the right message, delivered in exactly the right words, to the right audiences, in just the right way – or you will have to deal with your mistakes for days, weeks, even months to come.
Immediate response and indelible accountability – that’s a tall order for any leader. […read more]
White Papers»
"Reputation Matters" White Papers seek to offer deeper insight on a wide range of topics we help clients address.