Thought Leadership

White Papers»

"Reputation Matters" White Papers seek to offer deeper insight on a wide range of topics we help clients address.

It's Not over Until It's over: The Perils Of Declaring Victory In Crisis Too soon
Chaos Leadership: When Does Global Crisis Turn Into Chaos and How Do we survive It?
Chaos Rules: 8 Ways to Navigate Through the Fog of Crisis
Crisis Leadership in Real Time: 8 Pandemic Best Practices
Great Crisis Management Is Counterintuitive
Communicating in Crisis: How to Build Trust in an Untrustworthy World

...read more»

Specialists in marketing through ideas, information, and insight, Temin and Company turns clients’ intellectual capital into true thought leadership.

We also seek to practice what we preach.

Temin and Company’s own thought leadership includes white papers, yearly client letters and podcasts, published articles, a Forbes.com column – Reputation Matters, Huffington Post and American Banker articles, and appearances in other news articles and broadcasts.

Further, Davia Temin is a frequent public speaker and moderator – for clients, their own client events, and their “high potential” training programs. She also presents regularly at CEO conferences, and has developed a range of “Crisis Game” role play simulations to prepare CEOs, Boards, and client companies for real-life crisis situations.

What Boards Must Know About Social Media

Davia Temin, The Corporate Board, May/June 2012

Someone posts a harsh item about your company on Twitter. The comment is picked up and amplified through other online venues, and the company’s stock prices take a fall—all within hours. Today’s world of social media is one where the most obscure person, company or product can overnight become a global trend, or a global villain. Is your board aware of the company’s social media strategy? For that matter, are you as a director up to speed on the new social media world?

In this age of social media, companies of all kinds find themselves at the end of the “command and control” model of leadership. Top-down communications, including those from the C-suite and the boardroom, have lost their primacy.

Today, with blogs, v-logs, Twitter, Facebook, Pintrest and social media of all kinds, everyone has a voice. More to the point, anyone can move markets if his or her voice catches on with the public.

Employees have a voice—including the employee that management fired yesterday. Your “like’rs” have a voice; your dislikers have a voice too (including all of the “I hate xx company” websites, and Facebook-facilitated boycotts). Your competitors have a voice, your shareholders have a voice, and you, as board members, have a voice as well. However, amid the cacophony, it is now exponentially more difficult to make the messages you and your company wish to convey heard.

Especially for the board, knowing how to communicate in social media (and when it is or is not appropriate) is crucial. A board’s workings are historically private and confidential, and a board tends to be heard from only when announcing a new CEO or in a serious corporate crisis.

If you’d like to read the full article, please click here (pdf).»

Show Aspiration, Not Arrogance, to Rebuild Bank Reputations

Davia Temin, American Banker, May 24, 2012

Most of us in the banking community are seeking – after the crash – to do the right thing: to rebuild trust, rebuild shareholder value, rebuild client loyalty, rebuild businesses, and rebuild lives. But as time goes on, and memories fade, perhaps we should keep on remembering that the job has not been finished, even as we are seduced by some renewed successes. “Never say what you are going to do, say what you are seeking to do.” […read more]

The Dalai Lama Told Me So — Words of Wisdom From the 2012 Templeton Prize Winner

Davia Temin, The Huffington Post, May 14, 2012

Davia relates the story of her meeting with the Dalai Lama, 2012 winner of the Templeton Prize. She shares five miracles from that day, and tells us that “…compassion for others and for oneself is the antidote – to despair, to stress, to cruelty, to evil. No matter what your religion, your spirituality, your point of view, that is a singular truth.” […read more]

Wall Street, Volatility, and Reputation

Davia Temin, Intangible Asset, May 4, 2012

Davia speaks about the importance of “intangible assets” such as trust and loyalty in brand building, specifically related to the financial crises and reputational crisis surrounding financial firms like Goldman Sachs.

If you’d like to listen to the broadcast, please contact us

White Papers»

"Reputation Matters" White Papers seek to offer deeper insight on a wide range of topics we help clients address.

It's Not over Until It's over: The Perils Of Declaring Victory In Crisis Too soon
Chaos Leadership: When Does Global Crisis Turn Into Chaos and How Do we survive It?
Chaos Rules: 8 Ways to Navigate Through the Fog of Crisis
Crisis Leadership in Real Time: 8 Pandemic Best Practices
Great Crisis Management Is Counterintuitive
Communicating in Crisis: How to Build Trust in an Untrustworthy World

...read more»