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Temin and Co.

In the News

Temin and Company is often quoted in print, broadcast and social media on topical issues as well as industry trends.

Following is a list of links to those articles, beginning with the most recent.

Women Can Learn as Much From Competent Women as Men

Carol Hymowitz, BloombergBusiness, May 7, 2015

When Frontier Communications then-Chief Executive Officer Maggie Wilderotter sought to make a big acquisition last year, she reached out to some of the best dealmakers she knew. That was to be expected—her intended prey would double the size of the telecommunications company. The bigger surprise was that all her major players in the deal wear skirts.

Like Wilderotter, many women who've reached top management are doing deals together or recruiting and recommending one another for jobs, consulting work, and boardroom seats. Davia Temin, a former GE Capital top executive who runs the crisis management consultant firm Temin and Company has met clients through the Women's Forum of New York, which has an invitation-only membership of more than 450 executives and professionals, and belongs to advocacy groups including the Women's Forum and WomenCorporateDirectors.

"Groups that used to be a refuge" where women could commiserate about their isolation in male-dominated workplaces "have become a destination," she says. [...read more]

Best of BankThink 2014: Readers' Choice

American Banker, December 26, 2014

American Banker shares the 10 most popular BankThink articles of 2014, based on audience page views. "Women and Power: Seven Ways Successful Women Survive," an article authored by Davia Temin, chief executive of New York management consultancy Temin and Co., comes in at number nine.

"Research suggests that women in leadership positions are most successful when they develop flexible management styles and pay attention to some uncomfortable truths in today's workplace." [...read more]

Crisis of the Week: Ice Cream Recall Snags Blue Bell

Ben DiPietro, The Wall Street Journal, April 14, 2015

This week's Crisis of the Week takes a look at Blue Bell Creameries L.P. and how it is handling a recall of ice cream products linked to a listeria outbreak. Three people died in Kansas, and while health officials in Kansas say listeriosis didn't cause the deaths, they said the tainted ice cream products might have been a contributing factor. Illnesses linked to the tainted ice cream products also were reported in Texas.

The company has issued three product recalls, temporarily shut down the plant where the products were being made, and the chief executive issued a statement apologizing and saying the company is working with federal inspectors as they conduct their investigation. The crisis experts evaluated the company's actions and statements for how effective they were in assuring customers and telling the company's side of the story.

Davia B. Temin, president and CEO, Temin and Co.: "From all their public actions, it does not look as if Blue Bell has sided with their customers–only themselves–breaking a cardinal rule of crisis management." [...read more]

Lafley Pivots From Builder to Demolition Man as He Shrinks P&G

Carol Hymowitz and Lauren Coleman-Lochner, Bloomberg Business, April 14, 2015

A.G. Lafley helped turn Procter & Gamble Co. into the world's largest consumer-products company. Now the builder has turned demolition man, shedding billions in assets because P&G is too large to compete.

Lafley, 67, interrupted his retirement in 2013 to revive P&G and telegraphed early on that he didn't plan to stay long. Having announced plans to exit as many as 100 product lines in the past two years, he's likely to step aside as chief executive officer by the annual meeting in October, according to people familiar with his plans. Before then, Lafley aims to divest at least $19 billion more in assets, slimming the company down to 65 leading brands, such as Tide, Crest and Pampers, which generate 86 percent of P&G's $83 billion in revenue.

"It's painful to dismantle something you built," said Davia Temin, who runs Temin & Co., a crisis management consultant. "Most CEOs I've worked with, when faced with this, say 'I'm a builder, let someone else shrink it,' but Lafley's showing he can pivot when that's what the business demands." [...read more]

Forging Thought Leadership into a Titanium-Strong Marketing Tool

Dean Rotbart, Monday Morning Radio, March 23, 2015

This week on Monday Morning Radio, Davia Temin tells listeners how to forge thought leadership and reputation management into titanium-strong marketing tools – both for yourself, and for your company or products.

Davia is interviewed by Dean Rotbart, co-host of Business Unconventional, the one-hour radio newsmagazine that aired weekly on News/Talk 710 KNUS AM in Denver. [...read more]

To listen to the interview, CLICK HERE.

To download the podcast from iTunes, CLICK HERE.

Staying Ahead of the Game: The Steps to Effective Crisis Communications Planning

PR Newswire, March 12, 2015

Don't wait for a crisis to hit before considering your communications strategy. Getting caught off guard can mean the difference between success and failure, especially if your competitors are quick to respond. Take action today to ensure tomorrow's stability.

View PR Newswire's on-demand webinar to obtain the tips and tools needed to craft an effective crisis plan. Davia Temin, CEO, Temin & Co. and Colleen Pizarev, VP, Communications Strategies, PR Newswire discuss: creating a crisis plan and messaging effectively; the role of boards in crisis; listening best practices and your social media response. [...read more]

View the slides: 

Uber Needs A Crash Course In Crisis Management

Caroline Fairchild, LinkedIn, March 18, 2015

Uber is no stranger to PR disasters. Whether it's surge pricing during a hostage crisis in Sydney, accusations of rape by drivers in India or questions over the security of users' data, the start-up has already weathered its fair share of storms. The latest source of choppy waters? An investigation in South Korea that claims Uber drivers are breaking communication laws.

As the company ventures into new services, cities and countries, it will inevitably ruffle some feathers and make more missteps. Yet experts told LinkedIn it's puzzling the company doesn't already appear to take crisis management seriously. If the disruptive car service doesn't shape up quickly, crisis management executives and consultants tell LinkedIn, it's only a matter a time before Über gets disrupted itself.

"The arrogance with which the service is put forth just doesn't jive," said Davia Temin the founder of Temin & Co., a crisis-management firm. "They key is being able to disrupt with an attitude of humility, even kindness. If you can do that, you would be cut a huge amount of slack that Uber is just not getting right now." [...read more]

The Girl Scout Cookie Indicator of Success – The Ultimate Pipeline for Women’s Leadership and Innovation

Davia Temin, CommPRO.biz, March 18, 2015

When I started my corporate marketing and communications company 17 years ago, after running corporate marketing for GE Capital, and it became quite successful quite quickly, the one person who wasn't surprised at all was my Mom. Why? "Well, dear, you sold so very many cookies," she said. "You filled up the garage and every room in the house with cookies you were selling. I knew then that you had it in you to be a truly successful entrepreneur."

And it's true – I call it the Girl Scout Cookie Indicator of Success. Just as I sold more cookies than any girl in Ohio my year, so women who sold more cookies than any other girl in their state are populating the corridors of power – in Congress, communications, executive suites, newsrooms, board rooms, science, and nonprofit organizations. Girl Scouts is, and has always been, a fast track for success for countless numbers of girls and women.

And this is the reason I started to volunteer for Girl Scouts of Greater New York and then the national organization in the first place. [...read more]

Crisis of the Week: Williams, NBC Between Iraq and a Hard Place

Ben DiPietro, The Wall Street Journal's Risk and Compliance Journal, February 17, 2015

NBC News, anchorman Brian Williams and NBC parent company Comcast Corp. are the subject of this week's crisis. Mr. Williams first removed himself from the network's nightly newscast–and later was suspended without pay for six months–following his admission he may have "misremembered" whether a helicopter he was flying in during a reporting trip to Iraq was attacked by missile fire. The resulting criticism prompted the network to launch an internal investigation, still ongoing.

The experts were asked to evaluate both the statements of NBC and Mr. Williams. How effective was each in handling the crisis? Where did their statements fall short? What did they do well? What should they each do next?

Davia Temin, chief executive, Temin & Co.: "NBC/Comcast was swift and perfectly on-point in their crisis response to Williams' admission of lying. [NBCUniversal Chief Executive] Stephen Burke's comments were textbook, and the six-month suspension without pay and Williams' name taken off the program have demonstrated that NBC shares the public's sense of outrage. This is only mitigated by the possibility that they knew of the lie beforehand." [...read more]

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