"It takes 20 years to build a reputation and 5 minutes to ruin it. If you think about that, you will do things differently." — Warren Buffett
"GM Faces More Tests as Documents Show Culture of Denial" —
Davia Temin is quoted on what the GM CEO can expect in a crisis of this magnitude — Bloomberg.
To read the article, CLICK HERE.
"How to Protect Corporate Brands Around the World" —
Davia will be speaking on this topic at the Dow Jones/Wall Street Journal Global Compliance Symposium in Washington DC next week. The moderator will be Nicholas Elliott, Editor of the WSJ's Risk & Compliance Journal
For program details, CLICK HERE.
"Mary Barra's Defining Moment: Can GM Become The Next Tylenol?" —
Only three months into her CEO stint at General Motors, Maria Barra's defining issue has found her; and it is a crisis that she most certainly did not choose — Forbes Reputation Matters.
To read the article, CLICK HERE.
"Barra Seeks to Distance GM From Old Cost-First Culture" —
Davia Temin is quoted regarding GM's awareness of the safety issues — Bloomberg.
To read the article, CLICK HERE.
"GM Seen Needing $3 Billion Fund to Address Ignition-Flaw Deaths" —
Davia Temin offers her thoughts on the creation of the fund — Bloomberg Businessweek.
To read the article, CLICK HERE.
"Barra's review, from those who've been on hot seat" —
Davia Temin shares her thoughts on GM CEO Mary Barra's handling of the crisis — Crain's Detroit Business.
To read the article, CLICK HERE.
"Christie's $1 million spin-control bridge report" —
Davia Temin discusses what Christie should have done in response to the crisis — USA Today.
To read the article, CLICK HERE.
"What Directors Need to Know about Crisis Management" —
Davia Temin, Jeffry Powell and Ed Horowitz presented case studies illustrating how a clear crisis management plan can be developed to cope with both known as well as unexpected threats to the organization — Directors & Boards.
To listen to the webinar, CLICK HERE.
To read or download Davia Temin's "Reputation Agenda for Directors: A 20-point Plan for Boards to Address Reputational Risk," CLICK HERE.
"GM’s Barra Showing Compassion Contrasts With Mishandlers" —
Davia Temin shares her thoughts on Barra's approach to the crisis — Bloomberg.
To read the article, CLICK HERE.
"GM’s Barra Saying Sorry Seeks to Limit Fallout on Recall" —
Davia Temin is quoted in response to GM CEO Mary Barra's apology — Bloomberg.
To read the article, CLICK HERE.
"TalkING about DATA SECURITY" —
Davia Temin weighs in on the issue of credit card data theft and what can be done to prevent it — Banking New York.
To read the article, CLICK HERE.
"Should CEOs Tweet?" —
To download a copy of our Winter 2014 Newsletter, "Reputation Matters," CLICK HERE.
"The Crisis of Trust and Rebuilding Trust After Crisis" —
In this live broadcast, Davia Temin and Charlie Green discuss reputation and trust, disaster recovery and disaster prevention, crisis response and the crisis of trust — Trust Across America.
To listen, CLICK HERE.
"AOL’s Armstrong Joins Parade of CEOs Apologizing" —
Davia Temin shares her thoughts on the effectiveness of an apology to contain the fallout from an embarrassing public statement — Bloomberg.
To read the article, CLICK HERE.
"Levo League's New Model for Millennial Media" —
Davia Temin is quoted on Ghosn's launch of Levo 2.0 — Bloomberg Businessweek.
To read the article, CLICK HERE.
"New owner of Freedom Industries must face fallout of West Virginia chemical spill" —
Davia Temin discusses Freedom Industries' public response to last week's toxic chemical spill — The Washington Post.
To read the article, CLICK HERE.
"Target CEO opens up about data breach" —
Davia Temin weighs in on Target CEO Gregg Steinhafel's interview with CNBC in which he discusses the massive security breach that happened last December — The Washington Post.
To read the article, CLICK HERE.
"Don't Kill Off Your Website -- Use It As The Hub For Your Social Media Presence: #6 Of '10 More Don'ts Of Corporate Social Media'" —
There aren’t many places left where organizations can have total control over what is said about them. But corporate websites can still provide a center of control, continuity and clarity of message — Forbes Reputation Matters.
To read the article, CLICK HERE.
"Christie Flunks Crisis Management With I Am Not a Bully" —
Davia Temin talks about how his response broke a basic tenet of damage control — Bloomberg.
To read the article, CLICK HERE.
"Target's Worst PR Nightmare: 7 Lessons From Target's Well-Meant But Flawed Crisis Response" —
Target has become the newest case of how not to respond in a crisis — Forbes Reputation Matters.
To read the article, CLICK HERE.
"Corporate Social Media Savvy: Temin And Company Launches Series Of '10 MORE Don'ts Of Corporate Social Media' On Forbes.com" —
Each article in the series answers the question "How do organizations think about communicating to the public now that the public communicates back?" from a different focus.
To read the press release, CLICK HERE.
"Don't Waste Money - Make Your Social Media Advertising Smarter, More Original, More Effective: #5 Of '10 More Don'ts Of Corporate Social Media'" —
Social media is shaking up the entire ad industry - providing us with some of the best and worst examples of how to leverage the medium — Forbes Reputation Matters.
To read the article, CLICK HERE.
"Don't Think You're Anonymous - Unless You're Really Anonymous: #4 Of '10 More Don'ts Of Corporate Social Media'" —
We all suspect that there is almost no such thing as privacy anymore, or real anonymity on the Internet. What does this mean for corporations and other organizations? — Forbes Reputation Matters.
To read the article, CLICK HERE.
"Don't Waste Your Time(line) - Maximizing Your Own Viral Potential For Thought Leadership: #3 Of '10 More Don'ts Of Corporate Social Media'" —
Social media's increasing influence is changing the entire game, compelling profound changes in content and sharing — Forbes Reputation Matters.
To read the article, CLICK HERE.
"Don't Confuse 'Thought Leadership' With 'Branded Content' or 'Native Advertising': #2 Of '10 More Don'ts Of Corporate Social Media'" —
Is the content your company produces, and posts on social media, thought leadership, branded content, content marketing or native advertising? — Forbes Reputation Matters.
To read the article, CLICK HERE.
"Don't Ignore Your Best Co-Branding Opportunity - Your Employees: #1 Of '10 More Don'ts Of Corporate Social Media'" —
Employees are a corporation's most important co-branding opportunity — Forbes Reputation Matters.
To read the article, CLICK HERE.
"Introducing '10 More Don'ts Of Corporate Social Media'" —
Introducing Davia Temin and Ian Anderson's new series on what not to do to make the very best of corporate social media — Forbes Reputation Matters.
To read the article, CLICK HERE.
"How much is an apology worth?" —
Kate Davidson interviews Davia Temin on the "Faux-pology" - when an apology really isn't an apology — Marketplace.
To read the article or listen to the interview, CLICK HERE.
"Rebuilding Trust in the Financial Markets" —
This chapter by Davia Temin in Trust Inc.: Strategies for Building Your Company's Most Valuable Asset contains a prescription for how to rebuild trust in the financial markets, even after five years.
To read the press release, CLICK HERE.
To read the chapter, CLICK HERE.
"When Brinksmanship Fails" —
Have we as a nation gone too far to avoid stepping over the brink? — Forbes Reputation Matters.
To read the article, CLICK HERE.
"10 Leadership Lessons for Crisis Management" —
Reputation risk management sometimes defies natural instincts — ABA Banking Journal.
To read the article, CLICK HERE.
"Leadership Under Attack -- Escalating Crisis And Reputation Challenges In The Age Of Social Media" —
Leadership, attack, and how to respond to attack, in order to thrive — Forbes Reputation Matters.
To read the article, CLICK HERE.
To listen to past Temin and Company Client Letters CLICK HERE.
Reputation Agenda for Directors: A 20-Point Plan for Boards to Address Reputational Risk —
Download a copy of our whitepaper HERE.
Creating, Enhancing and Saving Reputations
Trusted advisors to leaders and their organizations, Temin and Company is a boutique management consultancy focused on reputation and crisis management; marketing and media strategy and implementation; marketing through ideas, information, expertise and intellectual capital; and leadership and communications coaching at the highest levels.
We help to create, enhance, refine and save reputations for a wide variety of clients, from global corporations and their boards and CEOs to professional and financial services firms, governments, universities, not-for-profits and selected individuals.
We seek to add extraordinary value to our clients' bottom lines; advance their business plans; further their missions; support their products and services; prepare for, address and recover from risk and crisis; raise their visibility; and strengthen their reputations.
Deeply grounded in research – and featuring a team of the smartest and most experienced multi-disciplinary professionals available – we seek to provide clients unequaled counsel, judgment, strategy, tactics, writing and real-time, tireless implementation.
reputations and trust; strategic visibility; strategic marketing plans and competitive analyses; positioning; and print, broadcast and social media presence for new and established companies, ventures and products.
the value, reputation and thought leadership of established professional and financial services firms, corporations, organizations, products and services – especially by leveraging the intellectual capital within those organizations to key audiences and media.
reputations through crisis and risk planning, preparation, role play, real-time crisis management, damage control and reputation restoration.
the external presence and internal efficacy of leaders through the highest-level, individually tailored leadership, communications, strategy, speech and media coaching.
We help to create, enhance, refine and save reputations for a wide variety of clients, from global corporations and their boards and CEOs to professional and financial services firms, governments, universities, not-for-profits and selected individuals.
We seek to add extraordinary value to our clients' bottom lines; advance their business plans; further their missions; support their products and services; prepare for, address and recover from risk and crisis; raise their visibility; and strengthen their reputations.
Deeply grounded in research – and featuring a team of the smartest and most experienced multi-disciplinary professionals available – we seek to provide clients unequaled counsel, judgment, strategy, tactics, writing and real-time, tireless implementation.
Specifically, we help our clients:
reputations and trust; strategic visibility; strategic marketing plans and competitive analyses; positioning; and print, broadcast and social media presence for new and established companies, ventures and products. the value, reputation and thought leadership of established professional and financial services firms, corporations, organizations, products and services – especially by leveraging the intellectual capital within those organizations to key audiences and media. reputations through crisis and risk planning, preparation, role play, real-time crisis management, damage control and reputation restoration. the external presence and internal efficacy of leaders through the highest-level, individually tailored leadership, communications, strategy, speech and media coaching.
Temin and Company is pure value added.”
—EVP, Global Health Care Company
Your presentation was fabulous. Your insights as a successful manager of your own social media brand were exceptionally interesting and relevant.”
—University Public Policy Executive Director
Your ability to listen deeply and reframe artfully is truly amazing!”
—College President
It gives me great comfort to know you are my secret weapon in the wings.”
—Corporate CEO
Your presentation was by far the best of the meeting. You really woke everyone up.”
—Board Chair
Temin and Company provides exactly what a CEO looks for from his marketing/pr/reputation strategy firm. Temin does it right – strategically, creatively, effectively, promptly, smartly and with a unique flair – every time.”
—Corporate Chairman and CEO
The meeting ended on such a high because your presentation lifted it up at the exact right moment. We all loved it!!”
—International Philanthropist and Entrepreneur
The best marketing/pr group I have ever known. Period.”
—President, Global Pharmaceutical Corporation
A completely unique organization. I appreciate your brain power and your creative approach.”
—Partner, Global Executive Search Firm
To position and brand a client, Temin has the unparalleled capacity to elicit ideas, spur action, and network with the media and other audiences to deliver extraordinary results.”
—Partner, Global Executive Search Firm
The best advice I have ever gotten from anyone – bar none.”
—President, Crisis Client
You are the top of the game.”
—President, Corporate Crisis Client, at the resolution of the crisis
It is truly refreshing to partner with true professionals who have the highest standards. In the world of the mediocre, it is really special to work with you.”
—President, Corporate Crisis Client
You’re the best.”
—Corporate CEO
A very elegant boutique firm. I’ve known Temin for a long time and they have been a highly effective partner for my company.”
—Corporate CMO, Marketing Strategy Client
A fierce advocate in a crisis.”
—CEO, Corporate Crisis Client
If I have to go into battle, I want Davia on my side.”
—Investigative Reporter, The Wall Street Journal
I couldn’t envision life without you.”
—Managing Director and Head of Public Affairs, Global Financial Services Firm
Sage advice. A breath of fresh air. Exceedingly helpful."
—Embattled CEO, upon announcement of a winning lawsuit
You guys are the best – small, but so capable it’s amazing.”
—CMO, Global Bank
You and your team do a fabulous, fabulous job. You make my job so much easier.”
—Corporate Chief Marketing Officer
You’re the only ones we trust. Period.”
—Managing Partner, Global Professional Services Firm
As usual, the prism through which you view issues of conflict and crisis is terribly helpful to us. We are deeply grateful for your sustained support, insight, and encouragement.”
—University Head of Communications
I trusted her from the moment I met her, and she has never steered me wrong. Temin has a huge amount of integrity.”
—CEO, Start-up Company, client for over 14 years
If I could recommend that my clients do only one thing to raise their profile and enhance their reputation, I would tell them to work with Temin and Company. In fact, that is what I tell them to do.”
—CEO, Branding Firm
Temin and Company is especially valuable for those companies whose business is intangibles, or who deal with ideas. They are just about the only firm who really understands how to market intellectual capital to increase interest, influence and recognition.”
—CEO, Branding Firm
Fabulous work from start to finish, with excellent results.”
—President and CEO, Biotech Company
Thanks ever so much for the keen insights about my speech.... You are the most thoughtful woman I know.”
—Senior Biotech Executive
The quality of your team is amazing...just amazing. We all feel that you work together so well. We always get the right level of what we need, and it’s always first quality work. Always. We really feel great about our partnership.”
—Dean, Major University Business School
Without a doubt, the best global reputation strategists, crisis managers, media strategists and thought leadership marketing gurus I know.”
—President, Global Organization
I can’t recommend anyone more highly. A pleasure to work with.”
—President, Global NGO
You and your team are a gift!”
—Program Manager, Client Firm
I have just been appointed to our Executive Committee. It is a recognition of our whole team and our excellent strategic partners. Really, you've made a large impact and our success is intertwined as it should be. Thank you.”
—CMO, World-class Financial Services Firm
Can’t think of any other company we would want to work with than yours – thanks for the great effort!”
—Executive Director, University Think Tank
I am not sure what the secret code is in the sentences you craft or the direction you give but Whoa, it works.”
—CEO, Professional Services Firm
We appreciate the incredible support you and your team have provided for us.”
—University Professor and Author
You are an absolute pro at what you do. We love working with you.”
—CEO, Major Nonprofit
Temin and Company really understands the financial services industry, and has been able to address our multiple marketing needs exceptionally well.”
—President, Investment Bank
From creating a spectacular Wall Street Journal ad and the perfect capabilities brochure to raising the profile of our firm in the industry press, Temin has completed every assignment with excellence, commitment and professionalism. I highly recommend them.”
—President, Investment Bank
Almost every CEO I meet with has seen and read these! Amazing penetration at the right levels.”
—Vice Chairman, Client Firm, about thought leadership written and distributed by Temin and Company
Thank you for an amazing and eye-opening session. The event exceeded all of our objectives and expectations, for our clients and internally.”
—SVP, Global Money Center Bank, regarding keynote on “Rebuilding Trust”
Davia is a magician! She gets a problem to address on Wednesday night, and it’s solved on Friday morning!!”
—Publisher, Global Media Firm
What an incredible job you all did to make this happen! This is the A+ team, for sure.”
—Dean, Internationally Ranked Business School
You have been a huge help and I appreciate your suggestions, insights and wisdom.”
—CEO, Major Nonprofit
Your presentation was awesome.”
—Corporate Learning Manager
Your help was invaluable – your guidance in terms of what I should be working on helped me show leadership at a time when everyone was panicked. I greatly appreciate your guidance and hard work on this. It was brilliant what you did for me.”
—Senior Financial Services Executive
You all are above and beyond on all fronts.”
—Editor, Corporate Governance Magazine
You and your colleagues at Temin have MORE THAN hit the ground RUNNING! Already you’ve been indispensable. Thank you!”
—CEO, Healthcare Corporation
You were the bright spot amid some dark moments. I can’t express the full depth of our appreciation for all you have done.”
—President, Corporate Crisis Client
You did a stupendous job assembling and moderating a terrific panel of experts! The oral and written feedback we’ve received has been overwhelmingly positive.”
—Head, Corporate Women’s Network
The content you wrote to create talking points around the scenarios demonstrated we had thought through consequences and were prepared.”
—CMO, Major Financial Services Firm
Your advice, guidance and partnership have truly been invaluable.”
—Newly Named Corporate CEO
This is the best – really the very best – advice I have received.”
—TV Anchor
You’re unique, you’re completely unique.”
—Managing Director, Financial Services Firm
I love your brain.”
—Managing Director, Biotechnology Company
