Must Reads
There is so much to read, so much to know, so many sources to follow. And the volume of news and information just keeps growing exponentially. How to keep up? Even more, how to rediscover the serendipity of learning something new and interesting for its own sake?
Here, for your enjoyment and interest, are the articles Temin and Company considers “must reads.” They are primarily on the topics of reputation and crisis management, the media, leadership and strategy, perception and psychology, self-presentation, science, girls and women, organizational behavior and other articles of interest.
They are listed below with the most recent articles first, and to the side, by category.
We hope you enjoy them and would appreciate your comments. And whenever you have any favorite articles for us to add, please let us know so that we might include them for other readers to enjoy.
There is so much to read, so much to know, so many sources to follow. And the volume of news and information just keeps growing exponentially. How to keep up? Even more, how to rediscover the serendipity of learning something new and interesting for its own sake?
Here, for your enjoyment and interest, are the articles Temin and Company considers “must reads.” They are primarily on the topics of reputation and crisis management, the media, leadership and strategy, perception and psychology, self-presentation, science, girls and women, organizational behavior and other articles of interest.
They are listed below with the most recent articles first, and to the side, by category.
We hope you enjoy them and would appreciate your comments. And whenever you have any favorite articles for us to add, please let us know so that we might include them for other readers to enjoy.
The trust question: Can Barclays Bank rebuild the brand?
Barbara Kimmel, The FCPA Blog, March 17, 2016
Jes Staley is the newly appointed American CEO of the beleaguered British Barclays Bank. He recently said, “I do believe that trust is returning to our institution. But we will never rest, we are never done. We have to focus on building that trust every day.”
We asked our Trust Alliance members to weigh in on the steps Barclays new American CEO should take to build trust and ethics.
Davia Temin, a leading reputation and crisis response consultant, said, “Rebuilding trust in financial institutions is a complex algorithm that can test the skills of the best financial engineering ‘rocket scientist.’ Far from simply making a pronouncement of one’s intent (although that can be the first step), the organization needs to first deconstruct all the elements that went into building trust in their particular firm in the first place, analyze all the things that went wrong, and then construct a plan to overcorrect the breaches. Because simply fixing them will not rebuild trust, it will only, maybe, stop the erosion. But this is seriously hard work.” […read more]
10 questions dominating boardroom agendas for 2016
Women Corporate Directors, Directors & Boards, Q1 2016
This article shares the top ten questions directors are asking in their boardrooms so that they can be better prepared for what’s to come. […read more]
6 Tips from a Harvard Linguist to Make You A Better Writer
Eric Barker, Motto, March 9, 2016
Good writing is often looked at as an art and, frankly, that can be intimidating. No need to worry. There are rules — even science — behind writing well. This article’s author talked to Steven Pinker, a cognitive scientist and linguist at Harvard, who shares six tips on how to be a better writer. […read more]
New speakers and sessions added RegentAtlantic Wall Street Women Forum® 2016, Shifting Gears on Your Journey
RegentAtlantic Press Release, March 8, 2016
Jane Newton announced the full agenda for the 7th Annual RegentAtlantic Wall Street Women Forum to be held on Tuesday, April 5, 2016 from 2pm-7pm. Headlining the invitation-only event will be luminary keynotes, Suni Harford, Head of Markets, North America, Citigroup, and Ina Drew, Independent Consultant and Retired Chief Investment Officer, JPMorgan Chase.
Davia Temin, President and CEO, Temin and Company, will moderate Leveraging the Power of Your Personal Brand, with panelists Jenifer Schweitzer Brooks, Chief Marketing Officer, Golub Capital, and Erika Irish Brown, Global Head of Diversity & Inclusion, Bloomberg LP.
The invitation-only Forum was launched in 2010 and today is one of the most sought after events for senior-level women on Wall Street. […read more]
The Steak not the Sizzle — Women and Power; Women and Communications
CommPRO, March 7, 2016
As we all honor International Women’s Day in our own way, I’d like to turn for a moment to the topic of the growing power of women around the world, especially as communications becomes a core component of leadership, not just an add-on.
For so long, women both in the US and globally, if they chose to or had to work, only found jobs in “women-acceptable” professions, such as teaching, nursing, assisting, events, HR, PR, and communications. Far from being at the nexus of power, acclaim and remuneration, women were related to supporting, or decorative, roles.
Women have always been seen as strong — and academic research bears this out — in communications skills. Thus women have entered the field in large numbers. But unfortunately communications historically has been seen as one of those ancillary professions that supported power, but did not exert it. […read more]
People Can Finally Tweet Their Tech Problems Directly to Apple
Bryan Lufkin, Gizmodo, March 3, 2016
Apple launched a tech support Twitter account. And people are already taking Apple up on its offer in droves. In between the warm welcomes and suspicious lack of jerks, Apple users are taking the opportunity to dump all tech questions and photos of frayed charging cables—with thousands of new followers by the hour. […read more]
Crisis management in food retail
Food Marketing Institute and Oliver Wyman, Boardroom, March 2016
Anticipated or not, when a crisis strikes a company, CEOs must be prepared to respond immediately in order to lead their organizations through a potentially catastrophic event. Within the last 5 years alone, the food industry has been at risk for a wide spectrum of crises, including E. coli and norovirus outbreaks in fresh food, cybercrime such as high-tech SQL injection attacks aimed to steal customer data, natural disasters, and traditional and social media public relations disasters. While there are certainly aspects of a crisis response that can be planned in advance, each incident inevitably requires a unique approach.
In many crisis situations, the reputation of a company hangs in the balance and can literally vanish overnight if the crisis is not addressed immediately and correctly. The expansion of social media in recent years has exacerbated this trend, bringing widespread, factually incorrect, and damaging attention to issues such “pink slime” and the presence of horse meat in beef products. These issues have gone viral and, in some cases, pushed companies to the brink of bankruptcy. Interestingly, reputation is rarely the top priority identified by a crisis incident response team. However, given how quickly exaggerations and mistruths spread, reputation does need to remain top-of-mind for every executive in a crisis. […read more]
Why Dressing for Success Leads to Success
Ray A. Smith, The Wall Street Journal, February 21, 2016
A number of recent studies suggest that dressing up for work in a suit or blazer could do wonders for an employee’s productivity, whether going into a negotiation, making a sales call or even participating in a videoconference with business associates. Using a number of measures, including simulated business meetings at which subjects wore formal and more casual clothing, the studies offer indications that wearing nicer clothes may raise one’s confidence level, affect how others perceive the wearer, and in some cases even boost the level of one’s abstract thinking, the type in which leaders and executives engage. […read more]
Doing These 4 Things Will Make You Happier, According to Neuroscience
Eric Barker, Motto, February 16, 2016
You get all kinds of happiness advice on the Internet from people who don’t know what they’re talking about. Don’t trust them. Trust neuroscientists. They study that gray blob in your head all day and have learned a lot about what truly will make you happy. […read more]
Crisis of the Week: OSI Fights Back In China
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, February 8, 2016
Food processor OSI Group is this week’s crisis candidate, as it has taken an aggressive stance to fight a court ruling in China finding the company sold “inferior products” to fast-food chains. U.S.-based OSI called the ruling inconsistent and said the charges against it were part of a “smear campaign” by the Chinese authorities. OSI, by going public with its criticism of the Chinese justice system, is going against the norm for how western companies solve disputes in China.
Using only the statements made by OSI since the verdict was announced, the crisis experts evaluated the decision to challenge the government publicly—is it one they would have advised the company to take? Did the company’s response strike the right tone? If not, how could it have been better? What are the next steps you would advise the company to take?
Says Davia Temin, “While there are some crisis counselors who believe that an organization’s first response in crisis should always be to fight back, that is not my belief. I believe response needs to be based on the circumstance. In this one, OSI has shown it will no longer be backed into a corner, docilely. It is doing the right thing, and in the right way.” […read more]