Must Reads
There is so much to read, so much to know, so many sources to follow. And the volume of news and information just keeps growing exponentially. How to keep up? Even more, how to rediscover the serendipity of learning something new and interesting for its own sake?
Here, for your enjoyment and interest, are the articles Temin and Company considers “must reads.” They are primarily on the topics of reputation and crisis management, the media, leadership and strategy, perception and psychology, self-presentation, science, girls and women, organizational behavior and other articles of interest.
They are listed below with the most recent articles first, and to the side, by category.
We hope you enjoy them and would appreciate your comments. And whenever you have any favorite articles for us to add, please let us know so that we might include them for other readers to enjoy.
There is so much to read, so much to know, so many sources to follow. And the volume of news and information just keeps growing exponentially. How to keep up? Even more, how to rediscover the serendipity of learning something new and interesting for its own sake?
Here, for your enjoyment and interest, are the articles Temin and Company considers “must reads.” They are primarily on the topics of reputation and crisis management, the media, leadership and strategy, perception and psychology, self-presentation, science, girls and women, organizational behavior and other articles of interest.
They are listed below with the most recent articles first, and to the side, by category.
We hope you enjoy them and would appreciate your comments. And whenever you have any favorite articles for us to add, please let us know so that we might include them for other readers to enjoy.
Davia Temin, Crisis and Reputational Risk Expert, Honored with the 2017 Lifetime Achievement Award from Trust Across America
T&C Press Release, Yahoo! Finance, January 30, 2017
Crisis and reputational risk strategist and leadership coach Davia Temin has been honored by Trust Across America-Trust Around the World with its 2017 Lifetime Achievement Award. The award recognizes leadership in advancing organizational trust on a global level; Temin has been named one of the group’s “Top Thought Leaders in Trustworthy Business” for five consecutive years. […read more]
Preparing for the 2017 Healthcare Cybersecurity Threats
Mac McMillan, HealthIT Security, January 27, 2017
Cybersecurity is a major concern for healthcare executives as we head into 2017. After two years of a steadily increasing cyber threat landscape that resulted in record numbers of patient records compromised, health organizations extorted financially and hospital operations disrupted very publicly, 2017 is likely to be just as interesting. Most organizations surveyed now report having had a major breach, making it all but expected that eventually having a cyber incident is a sure thing. […read more]
Research: Family Firms Are More Innovative Than Other Companies
Nadine Kammerlander and Mar van Essen, Harvard Business Review, January 25, 2017
Family firms aren’t typically thought of as particularly innovative. More often, they’re viewed as risk averse, traditional, and stagnant. However, many family-owned businesses are among the most innovative in their industries. Consider Herr’s Potato Chips and Enterprise Rent-A-Car. We wanted to determine how family firms actually compare to their nonfamily counterparts when it comes to being innovative. Our research suggests the answer is not simple. […read more]
Yahoo Faces SEC Probe Over Data Breaches
Aruna Viswanatha and Robert McMillan, The Wall Street Journal, January 23, 2017
U.S. authorities are investigating whether Yahoo Inc.’s two massive data breaches should have been reported sooner to investors, according to people familiar with the matter, in what could prove to be a major test in defining when a company is required to disclose a hack. […read more]
Podcast Breaking Banks: Why bankers aren’t quite ready for Amazon Alexa
Sam Maule, American Banker, January 22, 2017
Guest host Sam Maule chats with American Banker reporter Lalita Clozel, Sam Hodges, managing director of Funding Circle, and Normand Lepine, senior practice lead at NTT DATA, about U.S. regulators’ approach to fintech companies and trends in smart home devices; interviews Brian Roemmele, founder of PayFinders.com, about the growth of virtual assistants and the security and compliance issues raised by far-field versions like Amazon Alexa; and interviews Brian Solis, principal analyst at Altimeter Group, about digital marketing.. […read more]
10 Leadership Blind Spots That Can Trigger Business Crises In 2017
Leadership, “Reputation Matters,” Forbes, January 18, 2017
When you look closely at what triggers crises in organizations, you often see that there is a major leadership oversight or blind spot that has allowed the crisis to exist in the first place – and then grow, unrecognized, until it’s too late. Just as many leaders want to be perceived as trustworthy in a rapidly changing environment, leaders themselves need to be aware of who and what they are trusting. Misplaced trust is a clear precursor to trouble.
As businesses look toward the coming year, here is a deeper dive into common crisis triggers, so that management teams and boards can recognize hidden risks and danger zones within their organizations. […read more]
3 Takata Executives Face Criminal Charges Over Exploding Airbags
Hiroko Tabuchi and Neal E. Boudette, The New York Times, January 13, 2017
United States prosecutors said on Friday that they had charged three executives at Takata, the Japanese auto parts maker, with fabricating test data to mask a fatal airbag defect, a striking turn in a case that set off the largest automotive recall in United States history. […read more]
Volkswagen’s Road to Recovery Has Bigger Bumps Ahead
Stephen Wilmot, The Wall Street Journal, January 11, 2017
On the face of it, Tuesday was Volkswagen’s red-letter day. The company stated record annual car deliveries and confirmed reports that it was very close to settling with U.S. legal authorities over the 2015 emissions scandal. But dieselgate isn’t the company’s biggest obstacle to recovery. Resurgent hopes make it a bad time to invest. Don’t be fooled by the latest headlines: Volkswagen’s recovery is likely to be a drawn-out affair at best. […read more]
Crisis of the Week: Qualcomm Chips Away at South Korea Probe
Ben DiPietro, The Wall Street Journal’s Risk & Compliance Journal, January 9, 2017
Chip maker Qualcomm Inc. takes crisis center stage this week after a regulator in South Korea said it would fine the company $853 million for alleged antitrust violations related to its patent-licensing business.
Qualcomm denounced the decision by the Korea Fair Trade Commission, calling it “inconsistent with the facts and the law” and vowing to appeal. “For decades, Qualcomm has worked hand in hand with Korean companies to foster the growth of the wireless Internet,” the company said in a statement. “Qualcomm’s technology and its business model have helped those companies grow into global leaders in the wireless industry. This decision ignores that win-win relationship.”
The experts evaluate how well the company is handling this crisis.
“Qualcomm’s press release response to the ruling of the Korea Fair Trade Commission threaded the needle very well. The communication had a number of goals: to respond to the markets and investment community, to put Korea on public notice that it will appeal and begin to frame the elements of that appeal while trying to not antagonize the Korean government or the court, since Qualcomm is relying on the court’s favorable hearing of the appeal,” says Davia Temin. “Will it win the day? Yet to tell, but the response is thoughtful, strategic and understatedly persuasive.” […read more]
Tackling Disruption and Convergence in 2017
Tony Chapelle, Agenda, January 9, 2017
The Center for Board Matters at accounting and management consulting firm EY has identified six main priorities that corporate boards are likely to focus upon in 2017. However, one of those topics, dealing with disruption and convergence, is perhaps the most vexing of problems boards will deal with this year, so Agenda has called on a group of experts to address this challenge. We asked one director and a handful of corporate governance experts to distill and offer advice on how boards can help their managers develop and implement competitive and effective strategies while the world bombards them with disruption and convergence.
Davia Temin, CEO of strategy and communications consulting firm Temin and Company, says boards need to pay attention to the evolution of convergence.
For example, almost all corporations have had departments or silos that traditionally focused on cyber security and risk management. They’ve also had traditional marketing departments. But now, the ability of a law firm or an online retailer to send and receive information securely has itself become a marketing issue. If clients don’t have assurances that a company has certifications or other indications of top-notch Internet protection, they may not use a company’s services or products.
More broadly, Temin says, with mainstream news and social media converging, it’s going to be important for boards to ensure that regular news is clearly differentiated from simple opinion.
In order for directors to get out in front of disruption scenarios, she says, “the board really needs to assure that the company strategy factors in all possible disruptions that they know of right now when it comes to products, to the business environment, to the business model and to consumer audiences.” […read more]