Andrew O’Connell, “The Daily Stat,” HBR Blog Network, August 13, 2014

Coaches frequently make strategic changes in response to irrelevant factors, especially after a loss, no matter how narrow or meaningless, says a group of researchers led by Lars Lefgren of Brigham Young University. This behavior is due to the outcome bias, which leads people to view random negative outcomes as the result of poor choices. […read more]