Benjamin Mullin, Poynter, March 30, 2015

In January, months after “Serial” rocketed to the top of the iTunes podcasting charts and ignited a conversation about the “Golden Age of Audio,” NPR was preparing to answer with a hit of its own. The show had spent more than a year in development. For its launch, staffers used every bit of experience they’d gained about how to engineer a popular program: They cross-promoted previews of the show on podcasting staples like “This American Life” and “Radiolab,” coordinated a media campaign, even set aside a modest sum — about $1,500 — to buy Facebook ads promoting the show. It paid off. […read more]