Alexandra Stevenson and Neil Gough, The New York Times, December 31, 2014

When an AirAsia plane carrying 162 people disappeared from the skies near Indonesia on Sunday, the Malaysian company’s chief executive, Tony Fernandes, took to Twitter. “This is my worst nightmare,” he wrote. His approach to the crisis mirrors the hands-on philosophy that has helped him to turn what was, 13 years ago, a state-owned airline with millions of dollars in debt into Asia’s largest budget carrier. […read more]