Reassessing The Role Of Empathy In Tech: Between Zuckerberg’s “Feeling Your Pain” And Musk’s Creating More Of It, What Works For Layoffs?

Leadership, “Reputation Matters,” Forbes, November 30, 2022 “Kind, creative, and smart is the motto at Snapchat…Looks like that went out of the window right away when things started going bad,” wrote one worker after CEO Evan Spiegel announced the layoffs...

Netflix CEO’s “Non-Apology Apology” Over Dave Chappelle Show Misses The Mark As Sarandos Struggles To Navigate Culture Wars

Leadership, “Reputation Matters,” Forbes, October 20, 2021 No one has ever said that being CEO was easy. And today, as the top leadership role has expanded to encompass “spinner-in-chief” — getting the message right becomes mission-critical. But, as Netflix CEO Ted...