by | | Crisis Management, In the News, Reputation Management, Social Media
Annie Massa, Bloomberg, May 26, 2020 The video of an altercation on Monday between a white female executive and a black man in Central Park went viral almost immediately. Within 24 hours, the woman was out of a job. The woman, an employee of Franklin Templeton, is...
by | | In the News, Leadership & Strategy
John Engen, American Banker, April 29, 2020 It can be “very dangerous to extrapolate success in one smaller crisis” to a global pandemic, said Davia Temin, chief executive of crisis management consultant Temin and Company. Katrina roared in with fury,...
by | | In the News, Leadership & Strategy
Caroline Fairchild, LinkedIn’s Working Together, April 15, 2020 On the night of March 11, Anna Maria Chávez made an urgent call to her CEO. Chávez, who was the chief growth officer of the National Council on Aging, was watching President Trump announce to the...
by | | Crisis Management, In the News
Jena McGregor, The Washington Post, April 10, 2020 When JPMorgan Chase CEO Jamie Dimon released his widely read annual shareholder’s letter, he moved most of the typical charts and discussion about the company’s performance to the end, focusing instead...
by | | Crisis Management, In the News, Leadership & Strategy, Reputation Management
Kathryn Dill and Te-Ping Chen, The Wall Street Journal, April 8, 2020 The nation is watching how New York Gov. Andrew Cuomo is handling the coronavirus outbreak, and it likes what it sees. Here’s how five crisis communications experts rate and react to his...
by | | Corporate Governance, Crisis Management, In the News, Leadership & Strategy
Jeff Green, Bloomberg Quint, March 29, 2020 Like all aspects of society, the rules of the C-suite are being rewritten under the pressure of a deadly pandemic. Professionals who help companies ensure leadership continuity say the coronavirus crisis has added a new...