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Must Reads

Facebook and Google Step Up Efforts to Combat Fake News

Sam Schechner, The Wall Street Journal, February 6, 2017

Lambasted for doing too little to curb fake news during the U.S. presidential race last year, American tech firms are taking a different tack in Europe. With European countries heading into pivotal election campaigns in coming months, Facebook Inc. and Alphabet Inc.'s Google are rolling out initiatives and tools aimed at slowing the spread of online misinformation by flagging false or hoax news articles for readers. [ more]

Get Others to Tell Your Story, and More Personal Branding Lessons from President Trump

Mark S. Babbitt, Entrepreneur, February 6, 2017

In today's "me" economy, personal branding has become all-important. Want to become known as a thought leader? Want your next gig to find you? Need to help your startup reach every milestone? You need a solid personal brand.

But where do we learn to make our brands stand out? Who are our role models? And whose personal branding methods can we learn the most from -- even if it means learning what not to do? Thankfully, the actions of President Trump provide six personal branding lessons -- the good, the bad and the butt ugly. [ more]

Preparing for the 2017 Healthcare Cybersecurity Threats

Mac McMillan, HealthIT Security, January 27, 2017

Cybersecurity is a major concern for healthcare executives as we head into 2017. After two years of a steadily increasing cyber threat landscape that resulted in record numbers of patient records compromised, health organizations extorted financially and hospital operations disrupted very publicly, 2017 is likely to be just as interesting. Most organizations surveyed now report having had a major breach, making it all but expected that eventually having a cyber incident is a sure thing. [ more]

Research: Family Firms Are More Innovative Than Other Companies

Nadine Kammerlander and Mar van Essen, Harvard Business Review, January 25, 2017

Family firms aren't typically thought of as particularly innovative. More often, they're viewed as risk averse, traditional, and stagnant. However, many family-owned businesses are among the most innovative in their industries. Consider Herr's Potato Chips and Enterprise Rent-A-Car. We wanted to determine how family firms actually compare to their nonfamily counterparts when it comes to being innovative. Our research suggests the answer is not simple. [ more]

Yahoo Faces SEC Probe Over Data Breaches

Aruna Viswanatha and Robert McMillan, The Wall Street Journal, January 23, 2017

U.S. authorities are investigating whether Yahoo Inc.'s two massive data breaches should have been reported sooner to investors, according to people familiar with the matter, in what could prove to be a major test in defining when a company is required to disclose a hack. [ more]

Podcast Breaking Banks: Why bankers aren’t quite ready for Amazon Alexa

Sam Maule, American Banker, January 22, 2017

Guest host Sam Maule chats with American Banker reporter Lalita Clozel, Sam Hodges, managing director of Funding Circle, and Normand Lepine, senior practice lead at NTT DATA, about U.S. regulators' approach to fintech companies and trends in smart home devices; interviews Brian Roemmele, founder of, about the growth of virtual assistants and the security and compliance issues raised by far-field versions like Amazon Alexa; and interviews Brian Solis, principal analyst at Altimeter Group, about digital marketing.. [ more]

3 Takata Executives Face Criminal Charges Over Exploding Airbags

Hiroko Tabuchi and Neal E. Boudette, The New York Times, January 13, 2017

United States prosecutors said on Friday that they had charged three executives at Takata, the Japanese auto parts maker, with fabricating test data to mask a fatal airbag defect, a striking turn in a case that set off the largest automotive recall in United States history. [ more]

Volkswagen’s Road to Recovery Has Bigger Bumps Ahead

Stephen Wilmot, The Wall Street Journal, January 11, 2017

On the face of it, Tuesday was Volkswagen's red-letter day. The company stated record annual car deliveries and confirmed reports that it was very close to settling with U.S. legal authorities over the 2015 emissions scandal. But dieselgate isn't the company's biggest obstacle to recovery. Resurgent hopes make it a bad time to invest. Don’t be fooled by the latest headlines: Volkswagen’s recovery is likely to be a drawn-out affair at best. [ more]

China’s Cybersecurity Efforts Could Pose New Challenge for Foreign Firms

Paul Mozur, The New York Times, December 27, 2016

It has been a tough year in China for America's technology companies. Uber sold off its operations there. Beijing ordered some of Apple's services shuttered. And Microsoft faced a new inquiry. Now, in the final days of 2016, China's internet regulator suggested the coming year may be even trickier. A report by the regulator on Tuesday suggested it would formalize a cybersecurity review system on tech products in the country. That could mean another problematic step for foreign tech firms in what has already become a tough market. [ more]

What a Real Apology Requires

Joseph Grenny, Harvard Business Review, October 21, 2016

Most of what has been written about apologies is fundamentally manipulative, because the focus is on technique — on applying psychology to extract forgiveness from others, as in: "What do I need to say in order to get my boss/child/neighbor to trust me again?" This view of apologies is one of today's most pernicious assaults on trust. In this article, the author shares his thoughts on what a real apology requires. [ more]

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