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Temin and Co.

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"Gynecologist’s Actions Bring Down USC’s President" 

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"Harassment Claims Cost Wynn Resorts its Leader" 

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"NBC News Faces Questions After Lauer Firing" 

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"Equifax Hit With Massive Reputation Breach" 

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"Fujifilm Addresses Accounting Problems" 

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"Hacked Twitter Account Gives McDonald’s Indigestion" 

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"Qualcomm Chips Away at South Korea Probe" 

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"Tyson Finds Itself in Game of Reputation Chicken" 

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"Delta Grounded After Computer Crash" 

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"Signet Confronts Diamond Debacles" 

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"NFL Goes for Knockout Against New York Times" 

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"OSI Fights Back In China" 

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"Tesla Slams the Brakes on Seat Belt Problem" 

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"United Airlines Faces Turbulence Amid Federal Probe" 

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 "Accounting Problems Hobble Toshiba" 

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 "Kiss-and-Tell Fears After Adult Friend Finder Breach" 

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"Ice Cream Recall Snags Blue Bell" 

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"Williams, NBC Between Iraq and a Hard Place" 

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"Sometimes You Feel Like a Nut" 

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"How Well Did Tesco Account for Itself?" 

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In the News

Scrutiny of CEOs’ Personal Lives Rises in #MeToo Era

Vanessa Fuhrmans and Rachel Feintzeig, The Wall Street Journal, June 21, 2018

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Chief executives used to be able to operate with little scrutiny beyond their quarterly results. That's no longer the case.

Decades ago, board members were more likely to look the other way on office romances and other matters considered personal, according to executive recruiters and corporate governance experts, but the role of CEO is more high profile than ever before, limiting the room for transgressions.

"There's a new level of rigor that says if something is on the books, it needs to be upheld and not ignored," said Davia Temin, adding that boards of directors are increasingly concerned about anything that might affect a company's reputation.

Corporate missteps can go viral fast, thanks to cellphone cameras, social media and apps and websites like Glassdoor and Blind—popular with tech workers—where employees can anonymously share feedback. "It's much less easy to have secrets," said Davia Temin. "Organizations are more porous." [...read more]

Leadership in AI Space — Davia Temin & Bruce Molloy

Yevgeni Zolotorevsky, The Accessible AI Podcast, June 18, 2018

Davia Temin and Bruce Molloy discuss the mission and potential of Springboard; the role of art, music and creativity in AI; near future predictions for AI growth; some insight into linear regression and neural nets in machine learning; advantages of early adoption; the user interface in AI; examples of recent significant problems in AI; generative Adversarial Networks (GANs); self-improving algorithms; how does AI "improve"? How do we know it is for the better?; AI and the job market; tips for entrepreneurs; and more. [...read more]

To download the podcast CLICK HERE or listen below.

 

You Can Eradicate Sexual Harassment in Your Organization

Dean Rotbart, Monday Morning Radio, June 10, 2018

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To kick of his 7th year of hosting Monday Morning Radio, award-winning journalist Dean Rotbart invited back one of his most popular all-time guests, Davia Temin, founder & CEO of crisis management firm Temin and Company, to talk about a very hot button issue in America at the moment: sexual harassment. [...read more]

To listen to the interview, CLICK HERE.

Tax-Law Typo Risks Bankrupting #MeToo Victims Without GOP Fix

Jeff Green and Sahil Kapur, Bloomberg, June 5, 2018

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Republicans are considering a fix to a provision in their new tax law that they acknowledge could inadvertently penalize victims of sexual harassment in the workplace. But congressional gridlock before midterm elections in November means there's no guarantee that the problem will be corrected quickly, if at all.

President Donald Trump's tax overhaul eliminates the deduction companies used to be able to take when they settled sexual harassment cases and included non-disclosure agreements, which generally keep details secret as a condition of the payout.

So far, about 300 executives and other high profile leaders, mostly men, have been accused of sexual harassment or other improper behavior related to the so-called #MeToo movement, according to New York crisis counseling company Temin & Co., based on an ongoing count of actions pulled from media coverage and other public information. That doesn't include actions taken that weren't made public, according to Temin. [...read more]

Crisis of the Week: Gynecologist’s Actions Bring Down USC’s President

Ben DiPietro, The Wall Street Journal's Risk & Compliance Journal, June 4, 2018

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University of Southern California President C.L. Max Nikias agreed to step down late last month, just over a week after allegations were made public that a longtime gynecologist at the school's student-health center had sexually abused patients. Mr. Nikias' decision came after a letter signed by 200 tenured USC professors called on him to resign.

A May 21 statement from university Provost Michael Quick denied university leadership knew of the doctor's improper behavior, stating: "It is true that our system failed, but it is important that you know that this claim of a cover-up if patently false." Prior to that, the university issued statements about the matter from Mr. Nikias on May 18 and May 15, and statements from other university officials on May 15 and May 16. University administrators also are contacting students.

Three crisis-management experts evaluate the university's publicly released statements.

"USC's formal responses...ring curiously hollow," said Davia Temin. "One of the worst aspects of some crisis responses being edited by lawyers is they can have a pulled-back, wordsmithed, bloodless quality, borne from fear of being quoted in future lawsuits. They appear to defend when they should apologize and make common cause with victims. So at the very moment USC needed to show itself to be trustworthy, honest and authentic and devastated, its statements made them appear otherwise." [...read more]

5/31/18: Ambien, Roseanne and company reputation

Eve Tahmincioglu, Directors & Boards, May 31, 2018

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This week the news has been dominated by a racist tweet shared by TV sitcom star Roseanne Barr. And in an attempt to shift blame, Barr blamed the drug she claimed she was taking, Ambien. In a rare move, the Ambien's manufacturer, Sanofi, took to social media with its own tweet:

Sanolfi-Tweet

Should companies weigh in on things like this? Should such decisions be a board issue?

"I think the statement by Sanofi ranks as the all-time best corporate quote/tweet of the century," says Davia Temin. "They distinguished their brand and their company in the mind of the public for all eternity, and did the right thing to boot. A master stroke." [...read more]

The 'Roseanne' reaction: What protections does the First Amendment actually afford?

John Enger, MPR News, May 30, 2018

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In the small hours of Tuesday morning, comedian and TV star Roseanne Barr crafted a tweet that was widely seen as hateful and racist. Barr has since apologized for her tweet, and claimed she was using the sleeping drug Ambien when she wrote it.

Davia Temin says Barr is beyond hope. "I believe in the comeback," she said. "This is America. We all do. Roseanne is not coming back. This tweet was egregious enough, there's no coming back from that." [...read more]

Why You Should Serve on a Board Now

Jan Alexander, Robb Report's Muse, May 29, 2018

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If you follow the news of workplace sexual misconduct—and who doesn't these days?—you've no doubt heard that investors in any number of companies are clamoring for more women on the board of directors. There are two great reasons for highly accomplished women to serve on the boards of corporations both large and small. One reason is that they need you—and not just because of Me Too. The other reason to serve on a board is that the experience will do a lot for your professional savvy, even when you're at the top of your game, which you pretty much have to be.

Charges of sexual harassment or any kind of discrimination are a risk to a company's reputation and therefore its shareholder value—and women board members and executives are the best assurance against a "wink-wink, nod-nod" culture, as Davia Temin puts it. Temin has been advising corporations about how to avoid becoming "Weinstein Co. 2.0", but she says boards also need women because "some of the smartest and most thoughtful governance is being done by companies that have more women on their boards." [...read more]

Paying for Trump Access Backfires Against Boards

Tony Chapelle, Agenda, May 18, 2018

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Details continue to emerge about consulting deals that Donald Trump's personal attorney Michael Cohen sought after the 2016 election in return for perspective on the incoming president's viewpoints. As the plot twists get more labyrinthine, some governance observers say companies that paid Cohen could suffer more reputational damage in the weeks ahead.

Still, even with the payments out in the open, the companies — and boards, by extension — have faced questions about flat-footed responses to the payments' disclosures, and why the companies made internal changes only after the payments were made public.

"These companies tended to get their responses correct the second time, not the first," explains Davia Temin, who heads a public relations and crisis management firm, Temin and Company. "By now, you'd think they'd get it right the first time. Own it, apologize, put in fixes and then move forward quickly." [...read more]

Elon Musk got bored — and shareholders took the hit

Jena McGregor, The Washington Post, May 4, 2018

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Elon Musk may have said what many frustrated chief executives — eager to talk about big visions or new strategies rather than answer questions about capital expenditures — dream of saying in response to financial analysts' wordy questions: You're boring. Your questions are dull. Next.

But that doesn't mean they say it — or would ever be advised to. Yet in Tesla's epic quarterly earnings call Wednesday, Musk did just that.

Even if Musk is known for his unconventional approach, that doesn't mean he has to be that way in every circumstance, said Davia Temin, a communications and management coach on leadership issues.

"If your personal brand is as an iconoclast, there's a tendency to want to be seen as an iconoclast on everything, but that's not what really works," she said. "You want your product to be the thing that stands out. Not your demeanor on an earnings call." [...read more]

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